Raiffeisenbank is a large and reliable financial services provider operating throughout Russia. At the service of Raiffeisen users, which can be individuals and, including representatives of the international, a network of branches, as well as a convenient Personal Area Raiffeisenbank for online work.
To get into your personal account and make transactions in it, you need to go to the raiffeisen.ru website. Next, you need to find the “Internet Banking” button in the upper right corner of the screen. It gives access to the Raiffeisen Connect system, which allows you to manage your finances online. This action will open access to your personal account for Raiffeisen Bank customers.
Raiffeisenbank knows how valuable service convenience is for customers. Many people feel uncomfortable using branches or ATMs to make transfers, payments or repay loans. It is much more convenient for them to carry out the procedure online in just a couple of minutes.
Raiffeisen Bank satisfies the needs of customers and offers them to install a convenient and functional personal account - a special Raiffeisen Connect service.
Connect from Raiffeisenbank: design and interface
Getting into his personal account, the client of Raiffeisen Bank sees all the operations available to him. On the home page Raiffeisen will display several windows, each showing information about a specific product. It can be:
Each separate window of the Raiffeisenbank Connect application contains standard information regarding recent transactions. Usually this is the type of transaction (deposit, write-off, transfer), its date and the amount received on the account or debited from it. Thus, the connection from Raiffeisen allows you to monitor all operations and not lose sight of anything.
A separate tab in the online bank for individuals is to view the entire history of transactions in Raiffeisenbank.
This is a complete list of recent transactions carried out not only online through the Raiffeisen personal account or the Connect system, but also using self-service terminals or Raiffeisen bank branch operators.
The personal account from Raiffeisen Bank has a convenient top menu. Thanks to this, the user can easily find the function of interest to him.
In addition, important Raiffeisen connection sections are duplicated in the left menu. The user himself can mark the most important products from Raiffeisen and place them in the "Favorites" section.
The Raiffeisen personal account and the entire connection system are simple and understandable even for a beginner in the field of remote access. There are no unnecessary distracting details in the Raiffeisen online banking program. There are only functions that are necessary for the consumer.
For the convenience of customers, the connection from Raiffeisen Bank has provided the ability to receive letters or send requests to Raiffeisen yourself. If you have any difficulties with connecting from Raiffeisen, you can always contact technical support through the feedback form.
It is enough just to indicate what problem occurs when entering the Raiffeisen personal account or when online work with the Raiffeisenbank Connect system. You will also need contacts for communication - the client's phone number or his email address.
System capabilities personal account from Raiffeisen
Personal account of Raiffeisenbank for individuals is online service, which saves time and allows you to take full control of your accounts, cards, loans or deposits in Raiffeisen.
Over functioning online systems there is a whole team of Raiffeisenbank employees. They do everything to ensure that customers are satisfied with the service through the connect system. If you have any questions related to the Raiffeisen personal account service or the connect option, you can leave a request online or by mail [email protected] There is also a separate address for expressing gratitude for the quality work of the Raiffeisen Online team - [email protected]
The personal account of an individual is virtual bank. A Raiffeisen client can perform any online transactions with his existing accounts or cards, as well as send applications and requests for new ones via the connection:
- Transfers from card to card. This is one of the most requested functions among all that the raiffeisen.ru personal account offers. Thanks to this, a Raiffeisen user can send money online and without commission to friends or relatives and redistribute funds between their Raiffeisen accounts. The personal account provides an opportunity to create a template and later carry out online translation in one click.
- Other translations. You can send money through your online.raiffeisen.ru personal account to Raiffeisen bank cards or any other financial organization. Other features are available, including online payment taxes and duties, translation Money to a settlement account using the details from your account with Raiffeisenbank.
- Payment for services. Internet banking allows you to almost completely abandon cash and make all payments through your personal account from Raiffeisenbank. Using the connect option, they pay for utility services, mobile communications and the Internet directly from a card or account. The personal account provides an opportunity to replenish electronic wallets online. Almost all well-known payment systems. Full list can be seen in the "personal account - pay" tab.
- Card replenishment. Raiffeisen Online provides an opportunity to deposit funds from other payment systems or from other debit cards online via connect.
- Currency exchange. Personal account and connection from Raiffeisen Bank provides access to the current exchange rate. The user can wait for a favorable ratio and buy or sell USD, EUR or other currencies at Raiffeisenbank.
- Open a deposit or account. Existing clients do not need to visit Raiffeisenbank branches. They may be left online application through a personal account or a connection.
Connect provides an opportunity to learn more about the selected product from Raiffeisen Bank and analyze all its advantages. - Creating goals. Raiffeisenbank's personal account is not just a convenient feature that allows you to conduct transactions online. Connect from Raiffeisen is an excellent assistant for competent distribution family budget. So, online cabinet Raiffeisenbank provides for setting goals and shows how much you need to save and what progress is being observed at the moment.
- Loan payment. A loan taken from Raiffeisenbank can be repaid through your personal account online. Two options are possible - transfers in fixed equal payments or early repayment.
Raiffeisenbank's personal account provides access to all key information on the loan, including its interest rate, validity period, the amount of repaid and remaining debt to Raiffeisen Bank. - Working with mutual funds through Raiffeisen. This is another service that Raiffeisenbank's personal account provides for individuals. The client can purchase units through the connection and track their value on the chart online using the connection from Raiffeisen.
- Managing children's finances. Raiffeisenbank seeks to bring to Russian market new and unique products. So, now you can order a children's card from Raiffeisen so that the child can manage money himself and learn how to plan a budget. The Raiffeisen Online application is installed on the smartphone, which provides access to finance. The child will be able to set goals for himself and save money for dream goods. Parents can track everything through their personal Raiffeisen account.
A personal account on the Raiffeisen Bank website is a universal Internet banking system that allows individuals to remotely access all the transactions they need at the current time, so you should not postpone registration in the Raiffeisenbank Connect system.
How to register a personal account
The Raiffeisenbank Loyalty Cabinet is available to those customers who have a card issued by the bank. Those wishing to use the Raiffeisenbank Online system can apply for issuing and receiving a card directly on the official website of Raiffeisen or when logging in to connect by clicking on the link https://online.raiffeisen.ru/#/login/connect.
If you have a Raiffeisenbank card, the registration of the connect option is carried out in two stages:
These two steps are enough to get access to the Raiffeisen Connect system and register your own personal account.
How to enter your personal account
After primary online registration in the Raiffeisen Connect system, the client gets access to all the benefits of Internet banking and can visit the personal account of Raiffeisenbank from any computer or laptop.
Raiffeisenbank's personal account is accessed from the main page of the official Raiffeisen website or directly via the link https://online.raiffeisen.ru. The Raiffeisen Connect system asks for registration data - a password and login.
Raiffeisenbank warns that you should beware of scammers and check if the secure connection icon is present. In addition, one-time codes are not required to enter the Raiffeisen Connect system and make transactions online through your personal account.
An alternative option that allows you to enter your personal account raiffeisen.ru is by pressing the "log in with a card" button. In this case, the Raiffeisenbank Connect system will redirect to the connection page, and the user will only have to indicate the card number and wait for an SMS message from Raiffeisenbank.
How to recover password from Raiffeisen Online
Losing a password does not mean that a person will never again get into his personal account of Raiffeisenbank. To restore access to the connection from Raiffeisen, you need to click the appropriate button in the login window.
A Raiffeisenbank client must enter the number of a valid card, its code on the back, the expiration date, after which all that remains is to wait for an SMS code from Raiffeisenbank to confirm his identity. After its introduction, the previous personal account will be restored, in which the entire history of online operations in the Connect system will be saved.
Tariffs and limits for online services at Raiffeisenbank
Raiffeisen's personal account is a convenient online service for individuals that allows you to carry out many operations with your own accounts, however, it should be remembered that some of them have daily limits, while others are carried out through a connection with a commission. You can read more about tariff plans for online transactions at Raiffeisenbank in the "tariffs" tab or by clicking on the link https://online.raiffeisen.ru/#/login/tariff.
The main operations in Raiffeisenbank Online through your personal account are discussed in the table.
| Online operation via connect | Online transaction fee | Daily limit for online activity |
| Translation from debit card to the Raiffeisen card | No commission | 150 000 rubles |
| Translation from credit card to the Raiffeisen card | 300 rubles and 3% of the transfer amount | 150 000 rubles |
| Transfer to another bank card | With debit - 1.5%, with credit 300 rubles + 3% | 300 000 rubles |
| Payment for any services online/td> | No commission | 30 000 rubles |
| Transfers in rubles Within Raiffeisen Bank | no commission, to other banks from 0.5 to 0.75% | 10,000,000 rubles |
| Foreign exchange | No commission | 40 000 USD within one transaction |
| Transfers to foreign currency Inside Raiffeisen Bank | no commission, to other banks from 0.5 to 1% | 100,000 USD to your own account, to someone else's account 5,000 USD for residents of the Russian Federation or 100,000 USD for non-residents of the Russian Federation |
| Operations on deposits/td> | No commission | Early closing restriction (requires a visit to a Raiffeisen bank branch) |
The same section contains information about the time of online transactions through the Raiffeisen Connect system.
JSC Raiffeisenbank (gen. license No. 3292 of the Central Bank of the Russian Federation) - commercial Bank Russia, whose history dates back to 1996. It is a subsidiary of Raiffeisen Bank. Its clients are both residents and non-residents, individuals and legal entities. Authorized capital credit institution has already exceeded the mark of thirty-six billion rubles.
Login to your personal account with a username and password
You can enter your Raiffeisenbank personal account on the official website https://online.raiffeisen.ru/#/login/main. To do this, enter your username and password in the input field, and then log in.
Login to your personal account by card number
You can log in to your personal account using your number. bank card indicating the expiration date and secret code on the reverse side. To do this, go to the service page. Enter all the necessary data, and also agree with the rules of the site. An SMS message with a verification code for authorization will be sent to the linked phone.
Restore access
To restore access to your personal account, you will need to indicate your bank card details (its number, expiration date, secret numbers on the back) and agree to the rules of the system. In conclusion, it remains to enter the received data by SMS message.
Raiffeisen Connect is convenient financial instrument which allows almost all Bank operations at a convenient time anywhere without visiting a bank branch.
Connect is a service designed to meet all the requirements of modern life - speed, simplicity, convenience and first-class service 24 hours 7 days a week from one of the most reliable banks!
To save your personal time and control your finances, connect Connect in the following ways:
1. At any Raiffeisenbank ATM. It is necessary to insert the card into the ATM and select the menu item "Internet bank R-Connect and SMS notifications".
2. Write an application at any branch of the bank. The client will be given an envelope with a username and password. The temporary password activation period is 60 days.
3. Contact by phone 8-800-700-91-00. The operator identifies the client and activates the service.
4. Via mobile app, which is developed for the Android and iOS platforms.
5. On the site Click the "Connect" button on the left.
On the page that opens, you need to fill in the card details - the number and expiration date, as well as the SMS code, then confirm familiarization with the tariffs by clicking the mouse in an empty square and clicking the "Get access" button.
The button will become active after entering all the data.
If you have a username and password, it is enough to enter your login on the main page of the site. password and click the "Login" button.
Raiffeisen Connect Services
The user-friendly Internet banking interface allows you to manage any account or card with literally one click.
At the top of the screen is the main menu, consisting of 3 commands:
- Operations history;
- templates;
- finance.
In the "History of transactions" menu, you can get a detailed statement for each of your accounts, indicating the source of the transaction, its content, amount and status.
A copy of the order can be sent to e-mail, save to your computer or print by clicking on the appropriate symbols.
The menu item "Operations" provides functionality for the client, who can perform without commission:
- payment of utility bills;
- currency exchange;
- payment for services;
- transfers between cards and accounts.
In the same tab, you can generate a statement of accounts for all your products.
Very conveniently, the second line under the menu lists all the client's products and by clicking on each one you can get detailed information.
The "Templates" tab allows you to create payment examples for regular transactions that have a certain frequency.
If necessary, the client will only change the amount or simply click on the "Pay" button. If necessary, by clicking on the star icon - put the command in "Favorites".
Each operation can be viewed and modified if necessary.
The "Finance" tab allows customers to submit declarations in the form of 3-NDFL.This is convenient and does not require you to additionally go to third-party sites, which often have technical work or problems with sending.
Below on the page you can get detailed information on the composition and dynamics of your expenses.
The additional menu consists of the following items:
- favorites;
- translate;
- pay
- replenish;
- exchange;
- open.
The "Favorites" tab deserves special attention, which includes information about the most popular operations.
The client independently fills this menu. The tab is placed first at the top of the screen for the fastest access.
You can put information about cards and accounts in the menu. To transfer money and replenish the menu with one click.
It is convenient to arrange information about the necessary payments, for example, replenishment cellular communication.
To transfer funds, you can go to the appropriate menu or find the payment in the "Favorites" if you saved it there.
The transfer menu immediately offers the main types, depending on your choice, the connection will then offer you the relevant accounts and forms.
To make a payment, select the appropriate menu. At the top of the screen, the program will show which payments you pay most often.
If, for example, you want to pay a fine to the traffic police, then by clicking on the name of a popular payment, the program immediately opens the necessary and almost completed form.
The list of payments is very large. If necessary, on this page you can subscribe through the State Services and receive information about fines, tax and court debts.
The "Top up" tab is a list of all customer payments that can be filtered for easier searching.
The "Exchange" tab allows you to buy and sell currency at a favorable rate.
The conversion conditions are indicated on the left of the screen, the loan calculator is presented below on the page.
A course in Connect is always more profitable than offline.
In the same tab, you can immediately open a foreign currency account. The "Open" button is located at the bottom of the page.
On the Open page, you can select different types deposits, get acquainted with the conditions and profitably invest money.
All deposits are insured, and the rates for opening via the Internet bank are several percentage points higher.
On the right side of the screen is a list of all products that the customer uses or can order.
The "Cards" contains information on all cards that are issued for the client or for his children - debit and credit, provides detailed information on them.
The "Accounts" tab will inform the client in detail about the balances on all accounts and present the dynamics of movements.
At the top of the screen, the overall financial picture of the client is presented, which saves time and immediately allows you to find out where and how much money.
The most interesting is the "Goals" menu, which analyzes the amounts on all accounts and shows how much money is needed to complete the set plans.
For example, if you need to change the furniture, fill in the appropriate fields and specify the period, and the program will calculate the amount and schedule of payments “to the dream”.
The corresponding page provides information about all deposits with account transactions. The information is presented in a simple and accessible language, basic calculations are presented.
In the "Credits" section, information on the terms, dates and amounts of payment.
Possibility provided early repayment without leaving home. There is always a reminder of the next payment. If necessary, debiting from the account specified by the client will occur automatically.
Mutual funds are a way to invest money for the purpose of additional income.
The page presents the types of investments and the dynamics of quotations for optimal decision-making on the sale or acquisition of an asset.
The bank selects the most profitable investments. If necessary, before buying, you can get advice by phone.
The "Start" menu shows the cards of all children, the account balance and dynamics. And you can also save up for "Desires", having previously filled them in the menu. This function Help teach your child how to manage their money.
Advantages
1. Very simple interface.
2. The information is presented in an accessible way.
3. It is allowed to perform a large number of operations.
4. Favorable rates and courses.
5. Minimum commissions or their absence.
6. Operational technical support.
7. Convenient correspondence with the bank.
8. Search bar on the site.
9. "Call order" function.Raiffeisen Connect is a bank on your phone, tablet or laptop, open for you at any convenient time and providing services on the most advantageous offers.
Just draw up a card and say "Yes" to the opportunity to earn and fulfill your desires with Connect.
Attention! All information on this website is provided for informational purposes only. The site does not collect and process personal data. the federal law dated July 27, 2006 N 152-FZ "On Personal Data" is not violated.
Requirements for the user's workplace
Hardware Requirements
The account mode, in accordance with the law, makes it possible to control outgoing payments of the "Account Holder" (representative, agent, dealer, intermediary).
The obligation of the bank to comply with the targeted spending of funds is carried out exclusively in favor of the "Beneficiary".
IBM-compatible computer with at least Pentium 4 processor class and at least 512 MB of RAM, USB v1.1 port (or higher), mouse pointer;
at least 100 MB of free disk space;
permanent connection to the Internet, the ability to work using the HTTPS protocol (port 443);
USB-token device (issued by the Bank), USB flash drive;
mobile phone, connected to the services by a mobile operator (mandatory in case of using the SMS-OTP service).
Software requirements
operating system Microsoft Windows 7/8;
current versions of browsers: Internet Explorer; Mozilla Firefox; Opera; Yandex; Google Chrome;
to download/install/update CIPF, the rights "Local administrator", "Experienced user" are required;
the CryptoPlugin must be installed on the computer (available for download upon authorization in the System if you have signing rights); To work with the USB-token Device, you need to download and install the device driver from the bank's website:
availability of licensed regularly updated anti-virus software;
the absence on the User's computer of previously installed copies of the CryptoPro CSP software versions below 3.6.
Logging into the system is carried out using the username and password assigned to each user.
To login:
Requirements for the complexity of the password for logging in and for the USB-token device
Login password requirements:
The password must be at least 8 characters long.
The password must contain characters from three of the following four categories:
capital letters of the English alphabet from A to Z;
lowercase letters of the English alphabet from a to z;
decimal digits (0 to 9);
special characters from the set [email protected]#%&*;’:",./?
The password must not contain a sequence of characters that is part of an individual username (login).
The password must not contain a sequence of three repeated characters.
USB-token password requirements:
password length must be at least 8 and not more than 14 characters;
the password must include Latin characters at the same time ( A-z-like lowercase and uppercase) and numbers (0-9).
How to read a statement for an open reporting period
The password is used for external additional protection of your information. The password can be changed by the user during a session with the system.
To change the user's password, follow these steps:
TSA key generation
To generate TSA keys:
For this:
open the certificate request and click " Seal»
print the form of the ASP key certificate in 2 (two) copies, on the form, put the signature of the owner of the certificate, the signature of the head (signer with the right of first signature) and the seal of the organization
certified forms of the certificate of the ASP key must be submitted to the branch of the bank serving you
After activating the keys by ASP Bank, you will be able to sign documents in the system. Activation of TSA keys may take up to 2 (two) business days after receipt of the TSA key certificate.
Regeneration of TSA keys
Please note that updating HSA keys is possible only if the current HSA keys are still valid at the time of generation. If the TSA keys have already expired, you must perform the Generation of TSA keys.
To update the TSA keys, do the following:
To create TSA keys for a user with the right to first sign, connect a USB-token device (a separate device for each signer). To create TSA keys for a user with the second signing right, use removable media - a USB flash drive.
You can regenerate to the same media where the current TSA keys are stored, or choose a different one.
To store TSA keys in a USB-token device, select AKS ifdh 0, AKS ifdh 1, Aladdin Token JC 0 or JaCarta 00 from the list (numbers may differ).
For storage on removable media - USB flash drive, select Drive (E, H, F, etc.). Click " OK»
To generate ASP keys, move the mouse pointer within this window until the scale is full.
Then a window for entering the password for the key storage device will appear.
If a new USB-token device is used, you must specify the standard password for the device (if you have not changed it), or the password that was specified when changing the standard one to a more secure one.
If the keys are stored on removable media, then in the fields " New password" and " Confirmation» set a password that will later be used to sign documents.
Click "OK" to complete the process of regenerating TSA keys.
Check the created document and click the " Subscribe", select valid ASP keys and sign the document, then click " send».
After the document is in the status " Processed”, new TSA keys become active, old TSA keys are no longer valid.
If a USB-token is used as such a device, then you must specify a password for this device.
Please note that certificates for the ELBRUS Internet system cannot be copied and transferred to other devices.
Changing the password on a USB-token device
For security reasons, we recommend that you change the default access password immediately after receiving the USB-token device. The user is responsible for the security of the password. Do not transfer or disclose the access password to the USB-token device to third parties.
The password is changed using the utility " eToken Properties". To start the program, go to the menu item "Start" - "Programs" - "eToken" - "eToken PKI Client" - "eToken Properties".
After launching the program, insert the USB-token device. It will become active and a list of available actions will appear.
In order to change the USB-token password, you must perform the following steps:Forgot pin code for USB-Token
If you did not change the pin code when you received the USB-token device, then try entering 1234567890.
If this pin code does not match, then the standard pin code has been changed. If you can't remember it, you need to initialize the USB-token and repeat the procedure for generating TSA keys.
During the password reset procedure, all data from the USB-token is deleted.
To initialize USB-token you need to:
Procedure in case of compromised keys
Key compromise is:
Dismissing employees who had access to key information.
The fact of unauthorized copying of key information.
Loss of key carriers.
In case of compromised keys:
Stop exchanging electronic documents with the bank.
Report the fact of compromise to the bank.
Check all your outgoing payments received by the bank since the moment before the fact of compromise.
If necessary, get a new key carrier or registration data from the bank.
Generate a new set of keys.
Register a new set of keys with the bank.
In agreement with the bank, continue working with a new set of keys.
You can report suspected key compromise in the following ways:
Personal appeal of the authorized representative of the client to the service department of the bank.
Contacting customer support by phone.
Sending information about key compromise by fax or .
Text of the appeal: "Please block access to the client bank due to suspected compromise."Contact via the feedback form.
Account unlock
To unlock the account user of the "ELBRUS Internet" system, you must contact the bank's service department and submit an application for unblocking the specified user.
The application is written in free form on the letterhead of the organization.
Unable to display page
The lack of access to the system is quite possible if the connection on port 443 is closed on your computer or on the proxy server. This port (443) must be open to establish a secure SSL connection (https protocol) with our web server.
If this is not the problem, please contact technical support and describe the errors that occur to us, we will try to figure it out and offer a solution.
Contact service technical support ELBRUS systems can be called,
Working with a document in Elbrus
Creating a payment order
1.1. To create a payment order
In the list of payment orders, click the button on the toolbar " Create a new document».If you work in the system on behalf of a user who is a member of more than one of the organizations registered in the system, the system will prompt you to specify the organization on behalf of which the document is being created:
1.2. Note
Critical errors will be highlighted with pictograms, an example of an error is the absence of a payment purpose; uncritical remarks that document can be sent, - pictograms, an example of a remark (warning) - an indication of an incorrect type of payment.1.3. Formation of the document
A new document can be created in several ways:
By manually filling in the details of the document in electronic form.
By creating from a template.
By creating a copy of an existing document.
By importing a document from the accounting system.
When you try to save a document, the system checks that the fields are filled in correctly.
Depending on the results of the check, the created/imported document will receive one of the following statuses after saving:
« Control error" - if the check revealed errors. A document with this status can be edited or deleted. If the edited document passes the check without errors when saved, it is saved with the status " Created»;
« Created"/"Imported" - if the check did not reveal any errors. A document with this status can be changed, deleted or signed. If the check reveals errors when saving the modified document, it is saved with the status " Control error».
1.4. Note
After the procedure for checking the filled fields of the document, the system displays the final list of errors and warnings in a separate window. If there are warnings, it is possible to save and sign the document.
Documents with status " Created" and " Imported» can be signed and sent to the bank for processing. To send payment documents, it is necessary to affix both the first and second signatures, for non-payment documents (letters, request for statements), one signature is sufficient (either one first or one second). After signing, the document can receive one of the following statuses:
« Partially signed» - this status means that the document is signed with only one signature out of two. It is impossible to send a document with this status for processing;
« signed» - this status means that the document is fully signed and ready to be sent for processing at the bank.
Import / Export of documents from "1C"
The ELBRUS Internet system supports the ability to exchange data (import/export) with 1C.
3.1. Export of statements to "1C"
To export statements to 1C, you must perform the following steps:3.2. Import of payment orders from "1C"
To import documents from 1C:As a result of performing these actions, documents will be imported from 1C.
Create a template from a document
To create a template based on an existing document:
Reference books
In the process of working with the system, users may need to enter the same data when filling out the details of various documents.
For example, when generating payment orders, it may be necessary to indicate an indicator of the status of a taxpayer - one of a number of possible ones. To simplify the use of information and reduce the likelihood of entering erroneous values, some of the data is placed in special registers called directories. In the payment order example, all possible indicators taxpayer status are included in the reference book of taxpayer status indicators. Thus, when generating payment orders, there is no need to manually enter the values of indicators of the status of the taxpayer.
Features of working with directories
In the system directories have the following features.
Directory entries can describe system behavior. For example, the reference book of VAT calculation methods contains a list of possible rules for accounting for the amount of value added tax.
Filling directories can be done manually.
Depending on the area of application, the following types of directories are distinguished in the system:
Corporate - directories used by the client and banking parts of the system. Directory entries can be used when filling in the details of outgoing documents. When receiving documents, the system checks whether the values of the details of the documents correspond to the data contained in the directories. Filling in and keeping these directories up to date is carried out by the bank;
Local - directories containing information about correspondents, beneficiaries and payment purposes. Local directories can be used by clients when generating outgoing documents. The information contained in the directories is different for each client. For example, each client may have its own list of beneficiaries, information about which is contained in the directory of beneficiaries. Viewing and filling in these directories is carried out by the client
While working with the system, users may be required to enter the same data when filling out
Relevance of local directories data
During the operation of the system, the information contained in the directories may lose relevance. To keep the information up-to-date, it is necessary to periodically update the directories.
Refreshing data of reference books can be performed by manually entering values in reference records.When filling in these directories, the system checks the compliance of the entered value with certain requirements.
Filling in these directories can be done manually for the following local directories:
Are common:
Reference book of payment purposes.
Correspondents.
Beneficiaries.
Responsible performers.
Deal Passports.
Guarantee beneficiaries.
Directory BIK RF.
Types of currency transactions 138-I.
Directory of countries.
Reference book of types of payments.
RKO on ruble operations:
Reference book of types of payment.
Reference book of order of payment.
Directory of types of operations.
Handbook of cash symbols.
Reference for tax payments:
Reference book of KKB.
Directory of indicators of the status of the taxpayer.
Reference book of indicators of the basis of payment.
Reference book of indicators of the tax period.
Reference book of payment type indicators.
RKO on foreign exchange transactions:
International directory of banks.
Directory of transfer fee types.
Directory of types of supporting documents.
Reference book of types of contracts (credit agreements).
Directory of codes for types of supporting documents.
Reference book of currency codes.
Central Bank rates.
Reference book of terms of repayment of the amount of the credit agreement.
LIBOR Rate Code Reference.
When generating a statement for a period ending on the current day, the statement is created before the previous day
The statement for the period includes only the final statements, which are generated on the next day after the operation on the account.
Using the remote banking service from Raiffeisenbank, you can access all banking services and products. Connection and use of the service is provided free of charge. The security of transactions carried out through the client's personal account is ensured by a secure connection.
Online banking services from Raiffeisenbank
The remote maintenance service allows you to:
- Easily manage your finances;
- Make instant payments and Money transfers;
- Receive up-to-date information on the movement of funds from the history of payments;
- Create templates for payment for services;
- Customize your personal account menu.
How to register in the personal account of Raiffeisenbank
There are several ways to register new Internet banking users:
- Activation of the service directly at the bank branch within a few minutes upon presentation of the client's card and passport.
- Connecting the service by phone hotline, informing the operator of your passport data and code word.
- Through the Raiffeisenbank ATM menu, to the separation of connections using a card, where you will be provided with a receipt with a login and an SMS with a code to enter within two days.
- V online mode on the bank's website, indicating the card number, its expiration date, the secret code on the back and receiving an SMS with a password for authorization.
How to enter the personal account of Raiffeisenbank
For users registered in the system, login is carried out according to the following instructions:
How to change the login and password for the personal account of Raiffeisenbank
When you first enter online banking, you need to change your secret data for authorization:
- Log in to the system using the old username and password.
- The system will automatically prompt you to change the data.
- Next to the password field, click on the change button and enter a nickname convenient for you.
- In the password fields, enter the new password.
- In the field for the current password, enter the old code from SMS.
- Save your changes.
Every 180 days, the system will offer to automatically change the secret login data to ensure security.
How to restore access to the personal account of Raiffeisenbank
Mobile applications for smartphones of Raiffeisenbank
The free bank application allows you to quickly and conveniently manage your finances from your mobile device.
After installing the app mobile banking you will need to log in to the system by entering your card number, as well as the password from the SMS received on your phone.
