Looking for certain banking products in Raiffeisen Bank, the client is often offered to undergo an insurance procedure in order to avoid unpleasant consequences and unplanned costs in the event of certain circumstances. Carries out insurance Raiffeisen Life - Insurance Company providing personal, financial and some other types of insurance services.
Types of insurance in Raiffeisen Life
In the branches of Raiffeisen Bank, insurance can be issued for almost all types of products: financial, medical protection and life insurance for persons receiving a loan from Raiffeisen. Only in two areas insurance is carried out only in Raiffeisen Life: against an accident and against a fatal disease.
In the first case, the amount of contributions and the amount of coverage is determined depending on the age, gender of the client and general health. In the second, the maximum payment is 1 million rubles in case of detection of oncological, coronary diseases, stroke or heart attack. In the first 2 months, the amount is not paid, this is considered a waiting time. Contributions are calculated individually, under standard conditions they are equal to 0.1%.
Citizens who have suffered certain diseases, a list of which is attached to the contract, are not subject to insurance.
Choose for yourself one of the types of insurance in Raiffeisen Life
Life insurance for mortgages and other loans
In Raiffeisen, life and health insurance is the most common request for a loan and mortgage, which is voluntary.
Separate projects apply for each type of loan:
- Borrower life insurance consumer credit in Raiffeisen. The risks include death and disability due to illness or an unforeseen event. In such circumstances, IC Raiffeisen Life assumes the debts of the client and settles with the bank so that neither the victim nor his relatives bear the financial costs if they find themselves in a difficult situation. The installment is determined as 0.0281% of the loan amount.
- Credit card. Similar risks are included. The cost is 0.0845% of the card limit.
- Mortgage. The tariff is assigned individually, according to the characteristics of the client: 0.08-3.11%. When applying for a mortgage in Raiffeisen, life insurance is a significant advantage for the borrower. This allows you to get a loyal attitude of the bank by reducing the degree of risk for it associated with possible non-payments on the mortgage due to unforeseen events. And also protects relatives who will not need to pay a mortgage if the borrower dies.
- For a car loan: 0.19% or 0.29%, depending on the coverage area. Separately, it should be noted that MTPL insurance is not provided in Raiffeisen.
Also exists comprehensive insurance from job loss and accidents. Valid only for non-targeted loan projects at Raiffeisen Bank.
Health insurance
Health insurance in Raiffeisen Life is provided in two areas: Health Standard and Standard Plus.
If a dangerous or fatal disease (tumors, cardiovascular diseases) is detected, as well as if it is necessary to perform a heart surgery or organ transplantation, the insured person can count on assistance:
- Organization of treatment in clinics in Europe and Russia;
- Possibility to choose an institution;
- Compensation material costs related to the course of treatment (based on reports and invoices);
- One-time payment of the entire amount of coverage (for the Plus project).
Get a health insurance policy for family members at one of the Raiffeisen Bank branches Under the extended insurance program, Raiffeisen Life also provides compensation for air travel and diagnostics.
The insurance is carried out by Raiffeisen Life together with UNIQA SG, which has international experience health insurance and own medical institutions in Austria.
financial insurance
Financial insurance in Raiffeisen involves the formation of savings in order to ensure future stability.
It works according to the following rules:
- The insured specifies the period of validity (survival).
- Regularly transfers contributions (the amount and frequency are set independently).
- At the end of the term, he receives the entire amount of savings and additional income generated from investments.
- In case of death or loss of working capacity, the insured person or his family receives 100% of the amount.
Take advantage of the Raiffeisen Life program for financial insurance and savings for various purposes There are four insurance options at Raiffeisen Life that operate under these conditions:
- Kinder: savings are intended for a child until he reaches a certain age, regardless of the client's survival;
- Optimum: only from an accident;
- Perspective: payment of 100% due to death, 200% due to unforeseen circumstances.
Conclusion
Raiffeisen does not provide travel, property or auto insurance. The main directions are: ensuring the life of bank borrowers on non-purpose loans and mortgages, protecting health from an unforeseen event and several projects for material support (accumulation) for various purposes. The cost of the policy often depends on the personal characteristics of the insured and the amount of coverage.
Mortgage life and health insurance Raiffeisen Bank
The sum insured is equal to the principal debt +10%.
The borrower and all co-borrowers participating in the mortgage repayment are insured.
General sum insured is divided in proportion to the participation of borrowers in confirmed income. This ratio is written in the text loan agreement. For example, husband 52%, wife 48%. Accordingly, the amount of credit + 10% will be divided in this proportion between them.
Insured events: death and disability of group 1 or 2, which occurred as a result of illness or accident. Here one must be extremely careful, since unscrupulous companies may not include the main cause of death - illness, in the policy, thereby making insurance cheaper. Naturally, most will not notice the catch.
The policy is issued for the entire term of the loan with the obligation to pay annual installments.
Property insurance (apartment, residential building, real estate) for a mortgage in Raiffeisenbank
The amount for which housing should be insured is calculated according to the formula: the amount of the loan balance + 10%.
Only structural elements (walls, ceilings, roofs, etc.) are insured. Engineering equipment (wiring, batteries, etc.), decoration, furniture in such a policy will not be insured.
Insured events: fire, lightning strike, explosion, plumbing system accidents, illegal actions, natural disasters, falling objects.
Title insurance for Raiffeisen
It is purchased only for real estate purchased on the secondary market.
Required for the first 3 years mortgage loan(Other terms established by the mortgage agreement are also possible).
The sum insured must be at least the balance of the debt + 10%.
Risks insured: loss/termination by the owner of the ownership of the property by a court decision, due to the invalidity of title documents, recognition of any former owners as incapacitated.
SK Raiffeisen Life is an insurance company that is part of the Raiffeisen group of companies. If by loan product insurance is supposed to be issued, then by default a contract is concluded with this company. She offers profitable terms cooperation and is a reliable partner for customers.
About company
This is a joint venture of AO Raiffeisen and GC Unika Group. The latter is a leading European insurance company that specializes in Eastern Europe. The official website of Raiffeisen Life says that the main partners of this organization are Raiffeisenbank and Alfa-Bank.
You can become a client of the company not only at the time of applying for a loan. There are several interesting programs that can be issued in the cities where the organization operates. Information about where there are branches of this insurance company can be read on the official website or clarified by phone hotline.
Active Products
There are quite a few products in Raiffeisen Life Insurance. You need to know what exactly the company offers in order to get the maximum service from it. The following is currently in effect:
- financial protection programs;
- insurance for bank borrowers;
- health insurance;
- critical illness insurance program;
- accident insurance.
financial protection
There are 4 here additional programs, namely:
- Kinder. Designed specifically for minors. Parents can open an account in favor of the child and replenish it periodically. By the time of entry into adulthood, the company gives 100% of the savings to its client and investment income.
- perspective allows you to create a financial airbag. The essence of the product is the same as in the previous case, but the savings are made in favor of an adult client.
- Optimum allows you to insure life for a long period. On the onset insured event the client himself or his relatives receive at least 100% of the invested amount.
- Heritage and legacy is a program created to receive compensation in the event of an accident, disability or death of a client.
Pay is made only on the basis of documents confirming the occurrence of an insured event. Also, money can be received after the expiration of the contract.
Programs for borrowers
>At Raiffeisen Insurance, a client can insure his life when applying for a bank loan. You do not need to personally go to the insurance company: just fill out a policy that will be issued by a loan officer.
Payment of contributions takes place online according to the available details. It can also be made at any bank, but then a commission will be charged. For making Money just go to the official website of the company, select the section with payment and follow the instructions.
If the client has a desire to continue cooperation with the company after the loan is closed, then the addresses of Raiffeisen Life can be found on the website. All further relations will take place without the participation of Raiffeisenbank.
Health insurance
It's not just about going abroad. Any disease can be considered an insured event. Depending on the type of program, the amount of insurance payment will differ, as well as the list of diseases, according to which you can receive payments for treatment.
Accident insurance
According to the terms of this program, the client or his relatives can receive up to 1.5 million rubles. To receive money, you must provide evidence that the disability or death occurred precisely as a result of an accident.
Critical Illness Insurance
The list of such diseases includes the following:
- tick-borne encephalitis;
- bacterial meningitis;
- heart attack;
- stroke;
- oncological diseases.
The maximum payout amount is 1 million rubles.
How to conclude a contract and pay fees
Depending on the purpose of contacting the company, it is necessary to contact its employees directly or with Raiffeisenbank specialists. You can get advice on phone support.
Important!
Employees are ready to provide full information support at any stage of cooperation.
If there is no Raiffeisen Life branch in the city where the client is present, then you need to contact Raiffeisenbank. Specialists will provide a policy and a contract. You must have a passport and the necessary amount to pay fees.
When paying through a bank branch, you must provide details. The commission is usually 1% of the amount. When paying through the site, you must:
- indicate the type of product;
- enter the policy number;
- write the e-mail and phone number specified in the contract.
After that, you need to click on the payment button. Money will be automatically debited from the account linked to this agreement. Payment is received within 3-5 banking days.
Frequently Asked Questions
Often clients or future clients ask questions about cooperation with this organization. Here are the main ones:
- Where can I get Additional information about products? All information is on the website. You can also get advice from specialists at the service office or by calling the hotline.
- Can a person who is not related to the client be the beneficiary? Yes, this is possible. This information must be specified in the contract.
- How is the fare calculated? Everything happens individually, so experts will not be able to immediately say what exactly a particular client can count on.
- How to find out the investment component for the year? This can be found out by telephone personal account client.
Today, many write reviews about the experience of cooperation with this organization. Most of them are positive, which proves the honesty of payments and the reliability of the corporation.
On November 23, 2018, he took a loan from Raiffeisen Bank. One of the conditions for issuance was participation in the insurance program "The most important family ultra". In terms of payment - the contract implies an annual payment of 10990 rubles. Payment mechanism - the amount is debited from the same account from which it is debited monthly payment on a loan (and I have it scheduled for the 19th of each month). Which, of course, is more than this amount.
The employee agreed that in order to extend the program for a year, it would be enough to transfer this amount to the write-off account in a year, and if this does not happen, the program will be stopped.
A month before the end of the program, at the beginning of October, I asked the manager in the application chat if the amount would be debited from the account "in the negative", since I do not want to continue its action. The manager replied that only a positive amount was debited, therefore, nothing would happen.
On November 24, 2019, I received an SMS that the program was stopped. It was also said there that it can be extended if paid until December 24th. To be honest, I did not notice this last line in the bustle.
On December 18, I transferred the amount to be debited to the credit account. Here, I beg your pardon, I digress - since the end of November I have been "butting" with bailiffs, which, BY ERROR, assigned me a resolution on the recovery of funds, and blocked a large amount and on my salary card in Alfa Bank, and on credit in Raiffeisen Bank. And for almost a month I had to go to them, until in the end, only on December 17 they told me that everything would be returned, Alfa Bank returned the amount, and Raiffeisen did not react in any way. There was a big minus on the credit account here, and the bailiff gave me a paper confirmation of the cancellation of the collection and a power of attorney so that I personally take it to the Raiffeisen Bank office - and then everything will be returned to me. Imagine what was going on in your head with all this. Plus the payment of taxes is also "on time".
In the end, to avoid late payment, I borrowed money and transferred it to a credit account. At 16-40. And at 18-30 I decided to go to the application again - and saw a significantly smaller amount. I did not receive notifications of debiting, and even more so, questions about whether it is possible to transfer my money from my account without my knowledge. They were simply transferred to insurance.
Of course, I made a legitimate attempt to cancel this operation transfer, as the money was credited for another purpose - but I was refused with the idiotic wording "the money has already been transferred to the recipient." So what, what is translated, this is precisely the point of canceling the translation. Here is such a story. The bank, of which I am a client, does not allow me to manage the funds that I have just transferred to my account. They didn't even ask permission to transfer.
Of course, tomorrow I will visit the bank's office, write an application for a refund, etc., but apparently the main option is to contact Rospotrebnadzor about direct debiting of funds from a private person. In view of the difficult situation described above and the frankly disregarding attitude of the bank, the situation has really hurt.
Raiffeisen Life 19.12.2019 19:33
Dear Customer,
Under the terms of the voluntary group accident insurance program, upon signing the application, the client agrees to the automatic deduction of the program participation fee on an annual basis.
Your appeal is registered under the number CPL000000648500 and sent to Raiffeisenbank for consideration. You will be informed about the results later.
With care for you
Raiffeisen Life
18.12.2019 21:35
Company response
Company response
In October 2018, when receiving a loan from Raiffeisen Bank, an insurance contract was imposed with a company from Raiffeisen Life. The insurance product is "Ultra family"
But the claim to this moment not in this.
On November 6 of this year, the bank wrote off without warning insurance premium for next year. The hotline operator explained that the write-off is within the framework of the contract and they cannot cancel it. But they can close the contract, which they did.
Then a call to Raiffeisen Life, where they categorically stated that they would not return anything, and the termination of the contract does not entail a refund of the insurance premium, although all this happens within one business day.
This is a matter of principle and needs to be resolved as soon as possible. On the basis of which, the insurance company receives an insurance premium in the form of direct debiting of funds from the debit account of an individual. in their "pocket bank", without even warning about the timing and amount of payment.
And how the bank makes a transfer without the order of the account holder and refuses to cancel it on the day of the unauthorized transaction.
I never found my copy of the contract, so I don’t even know what they insured me against, what I refused, but I still paid for it.
Bottom line: the scheme of imposed insurance and lobbying for its payment does not fit in with the image of a responsible financial organization. Let's see what Rospotrebnadzor and the Prosecutor's Office have to say about this.
Be careful when contacting these related organizations.
Portal Administrator 10.11.2019 18:08
Thanks for the feedback. Taking into account the return of the insurance fee, please specify what rating you would like to give the IC?
Raiffeisen Life 07.11.2019 14:13
Dear Customer,
According to the terms of the voluntary group accident insurance program, by signing the application, the client agrees to the automatic deduction of the program participation fee on an annual basis.
The conditions of the insurance program provide for the possibility for the insured person to withdraw from the program at any time on the basis of an application.
Based on your request, the fee for participation in the insurance program was returned to your account.
Additionally, we inform you that you can get a copy of the insurance contract, if necessary, by contacting Raiffeisenbank.
With care for you
Raiffeisen Life
06.11.2019 23:47
Company response
Company response
Good afternoon
I have been a client of Raiffeisen Life for more than 8 years, and have used the programs accumulative insurance life from the age of 18.
Finished one and started the next one. I see great meaning in this.
But there are such moments in life that are not associated with disability due to health, but on the contrary, with pleasant events such as the birth of children .. And care maternity leave..
in income, I naturally fell, but continued to save from family budget. Delays had already begun to appear, and they called me, reminded me, asked .. everything was already somehow humane ..
And then divorce, decree and obligations that were formed at the moment good income and lack financial literacy. I was forced to close the program and withdraw the redemption amount in order to close the expenses at the moment.
I wrote the application with tears, knowing that I wanted to use this 1 million for a good Anglo-American school for my daughter.
How did the insurance company behave?
Kh-na Julia and K-va Marina took care of my process, and I want to express my deep gratitude for their patience and for their prompt approach. Yes, there are payment rules.
But I just asked .. I asked for specific numbers to help get the amount .. and I had it. I asked 100500 stupid questions on tax deductions etc., I was promptly provided with all applications, answers, and I did not feel that since I was no longer a client, they scored on me and were dealing with current issues. It's such a rarity..
I will definitely return to good level income and will open new programs for children in Life.
thank you for sharing this difficult period .. and supporting 🙏🏼
Raiffeisen Life 16.10.2019 10:45
Dear Customer,
Thank you for sharing your feedback and personal experience acquisition of endowment life insurance programs. We hope that soon you will be able to confidently form targeted savings for children again, which will help them ensure a successful start in life even in the event of unforeseen circumstances.
We are very pleased that you noted the competence and attentive attitude of the employees who participated in resolving your issue.
We will do our best to continue to meet your expectations in terms of the service provided and insurance programs.
With care for you
Raiffeisen Life
16.10.2019 9:46
Company response
Company response
I want to express my bad opinion about the Bank's Insurance Company!!! In February, my mother suddenly died. Prior to that, she took out a loan with insurance of 800 thousand. From the date of death, the Bank did not suspend the loan, crazy% ran up, a penalty, a delay of about 60 thousand,
I turned to the department to consult my situation, to which the employees with great confidence answer me what needs to be collected Required documents For payment insurance compensation. I am in a position up to 9 months. Pregnancy ran collecting documents, frayed all the nerves, because the staff advised me incompetently. In general, in the end, the insurance company refuses me, referring to the autopsy report. There was ethyl alcohol 0.69% in the blood. Moreover, it is written in the act that LIGHT DRUNK IS NOT A CAUSE OF DEATH!!! DIAGNOSIS "LIVER CERROSIS". And the blood could contain alcohol from drugs !!
For the Bank, the death of a person is not an insured event. Terrible. Employees do not know the product at all, just to sell without asking at all, to get a bonus for it, deceiving customers. For the sake of which I ran for six months, collected documents, if in the end they refused. Why didn’t they review my claim, review my appeal again, turn Special attention on the Autopsy Report (clause 2.2, 2.3, 2.4), where the cause of death is clearly stated !!
Mom also had a loan of 500 thousand in another bank, also with insurance. The bank recognized it as an insured event and paid compensation. Although, the clauses in your contracts have the SAME CONDITIONS. And where is the justice???
Dear Clients, I advise you, in no case, do not take out these meaningless insurances, paying them not in small amount. Be sure to check the loan agreement and read what you are signing, now the employees do not even inform the client, they silently draw up insurance and that’s it, or they face the fact that they won’t give a loan without insurance. All this is a lie!
You wouldn't wish on your enemy, To find yourself in such a situation, to suddenly lose your own mother, being pregnant, and to be left with a small child in debt of 850,000, having nothing to do with this loan. After all this, there is no desire to go to Raiffeisen, And advise the Bank to people. They left a terrible impression.
Portal Administrator 01.10.2019 8:34
Thanks for the feedback! Let's wait for the response of the SC.
11/11/2019 We are very sorry that you found yourself in such an unpleasant situation. Unfortunately, we cannot set off the assessment, since the Insurance Company operates under the Insurance Policy. Your review remains publicly available to other users.
Raiffeisen Life 02.10.2019 9:18
Good afternoon,
First of all, let me express our sincere condolences regarding the loss of a loved one.
Based on your feedback, we have re-examined medical documents and made an additional request to medical institution for data clarification.
After receiving them, the case will be considered again. We will inform you about the results later.
