Promsvyazbank is one of the largest financial institutions in the territory Russian Federation. It is developing rapidly and, of course, provides customers with the PSB-Retail Internet banking service. Let's talk about its functions, how connection, registration in the system and login occur.
Possibilities
- Payment for various services: mobile communications, Internet, telephone communications, housing public utilities, traffic police fines.
- Payment for purchases on the Internet.
- Up-to-date information on the client's current accounts: statements, the likelihood of opening a metal account or a savings account. It is impossible to close an account via the Internet - contact the office and write a corresponding application.
- Making transfers Money both to clients of Promsvyazbank and to the accounts of other similar organizations. Translations are available for both individuals and legal entities.
- Account control. You can always track income or expenses, block or unblock valid card, order plastic online.
- Up-to-date information on loans: ability to repay debt, payment schedule, review of debt.
- Any bank client can open new contribution in Promsvyazbank or close the old one, as well as completely control it.
Video: Payment mobile communications in the Promsvyazbank Internet bank.
Card or account balance
Many users are wondering how to check the Promsvyazbank card balance via the Internet. To do this, use the PSB-Retail Internet banking service. It allows you to receive the necessary data 24 hours a day.
The client can not only find out how much money is on the Promsvyazbank card, but also view a statement of transactions for the period of interest.
Closing the deposit
How to close a deposit? Any bank client who is an individual can close a deposit via the Internet. To do this, you need to go to the Internet bank and, using the interface, submit the appropriate application.
As soon as the contract is terminated, the client will be refunded in full.
Loan balance
How to find out the loan balance?
- Log in to your Promsvyazbank personal account.
- Go to the "Loans" section.
- Select the desired option.
- Get up-to-date data.
Here you can also pay for the loan by going to the “Special Relationships” subsection.
Video: How to create a template in the Promsvyazbank Internet bank.
Card design
To register credit card in the Internet bank of Promsvyazbank, fill out an online application.
After that Bank employee will contact you by phone.
Card activation
How to activate a Promsvyazbank card?
- Insert it into the Promsvyazbank ATM.
- Perform any transaction that requires a PIN code request. You can just look at the balance.
If you do not activate it, you will not be able to pay with it, and transactions in the Internet bank will be unavailable.
Video: How to transfer money in the Promsvyazbank Internet bank to another person.
Internet acquiring
Trade and service enterprises are offered an Internet acquiring service. Thanks to it, they can accept various payments that are made via the Internet using bank plastic. Among other things, it allows you to:
- significantly increase profits;
- increase sales volume;
- increase reach of the target audience.
Interface
The Internet banking interface is quite simple. On the left side are the main sections containing operations. In the “Payments and Transfers” section, any client can select a card or account from which to transfer money and complete a transaction.
Connection
You can connect to the Promsvyazbank Internet bank for individuals through ATMs or at the nearest office. To do this, take your passport and go to the bank. There you need to sign the appropriate application, and you will immediately have access to the online bank.
At ATMs
Any client can connect operational access to PSB-Retail Bank if he has an active bank card with a positive balance. It will take about five minutes to obtain access to banking through the ATM interface.
Information access
Registering a card on the website will allow you to receive up-to-date information regarding the balance of funds, debts, etc.
In this case, you will log into your personal account, but all operations with funds will be unavailable.
Login to Internet Bank
To log into Promsvyazbank’s Internet bank, you need to use your login or client number, as well as a password. You must receive them when you register at an ATM or office.
Receive Promsvyazbank services via the Internet. Access recovery
If a client has lost their login information, it can be recovered.
If you have forgotten your login information, take advantage of the opportunity to restore it. To restore access you will need:
- login or client number;
- Mobile phone number;
- series and passport number.
If an error occurs while restoring access, please contact technical support Promsvyazbank by phone hotline 8 800 333 03 03 and explain the situation.
Bank-Client system for business
For legal entities Promsvyazbank has developed a separate system. To work, you need to install special software (drivers) that is tied to a specific computer. It allows direct communication with the bank via a secure line. To log in to Internet banking for legal entities. persons use the button below. But first you need to connect or register in the system, read about this below.
Services for legal entities
- Issue of corporate cards is free.
- Preparation of all necessary papers for opening an account is free.
- Support and free help on legal issues.
- Free issuance of cards for employees.
- The ability to make payments whenever you want.
- Free direct document management “1C” and “My Business”.
- Minimum commission for acquiring – 1.95 percent.
- Three months service without commission.
Video: Possibilities of Promsvyazbank Internet banking for legal entities.
Functions
- Creation of payment or reference documents and transferring them to the bank.
- Dispatch necessary documents to the bank
- Statement regarding ruble or foreign currency accounts.
- Import or export documents from various banks.
- Checking the correctness of filling payment documents.
- Possibility to find details of any bank in the Russian Federation.
Registration for business
To connect to the Promsvyazbank Internet bank for legal entities, you need to provide a set of documents:
- general statement (2 copies);
- a statement that you wish to join the Rules electronic document management;
- application for registration of the owner of the electronic key certificate;
- Application for receiving personal USB keys.
Sample applications and the necessary software with instructions can be downloaded on the bank’s website. To connect, you must activate the electronic digital signature key certificate in advance.
Procedure for obtaining a certificate:
- Send a corresponding request through the site system.
- Get a certificate and save it on a flash drive.
- Activate it at the bank office.
Login
Legal entities will need a special USB key to work in Internet banking. Promsvyazbank is a private bank founded in 1995 in Moscow. The bank is included in the list of eleven systemically important credit banks according to the Bank of Russia. It is in 9th place in the ranking of the Russian Federation in terms of assets.
Internet banking, also known as a personal account, was created for the comfort of bank clients; now there is no need to stand in lines to pay a fine or make a payment. Now everything can be done remotely via the Internet. To do this, you need to go to the Internet bank.
First of all, you need to go to the official website of Promsvyazbank https://www.psbank.ru on the right under the search bar, click “Internet Bank”, then you are offered three options: for individuals, for business, or download the personal account application to your phone.
Select “Login for individuals” if you are not a legal entity. A new page opens, enter your login information and password, and click on “Login.”
Login to Promsvyazbank Internet Banking
Next you will be taken to “My Bank” (“ Personal Area"or "Internet Bank"). On the left side is a list of menus, everything is simple and clear. Full list all bank features are available to you anywhere, at any time. From your personal account you can:
- Keep all your finances under control, view open bank accounts
- Make payments and payments, for example for cellular communication, housing and communal services, taxes, fines, etc.
- commit Money transfers from a card to cards of any other banks
- Make money transfers to accounts of other banks using the required details
- Analyze your costs and expenses - you can create a statement for any period
- Open and close deposits, ruble and foreign currency accounts
- Repay loans - partially or fully ahead of schedule
- Block plastic card in case of loss
- Buy and sell currency
- Find information about bank branches and ATMs closest to you
- Get acquainted with personal offers and special conditions
Promsvyazbank: registration in your personal account
To register and gain full access to your personal account, there are two options:
- Recover your old login and password if the phone number is in the bank’s database (usually the phone number is indicated when signing a service agreement)
- Visit the nearest bank branch to receive a login and password for your Internet banking. Don't forget to take your passport with you. The addresses of all branches can be found at the link: https://www.psbank.ru/office.
Password recovery from Internet banking Promsvyazbank
If you need to recover the password from your Promsvyazbank personal account, go to the login page for “Internet Banking” - “Login for individuals” - “Login” - select the item “Forgot your password?”.
- by login. In this case, enter the old login or client number (from the contract). Next, enter the code from SMS and receive a new password.
- by phone. Here you need to register a phone number linked to the agreement with the bank, enter the received SMS code and receive a new password.
- according to your passport. With this method, we enter the series and number of the passport, then proceed similarly to the first two points: enter the confirmation code that the bank sent you as an SMS to your phone. You will then receive new online banking login information in a message.
Promsvyazbank password recovery
Promsvyazbank mobile application
PSB-Mobile is the original name of the Internet banking mobile application from Promsvyazbank. With its help you will get the simplest and most comfortable access to banking services and product directly from your mobile phone.
Promsvyazbank mobile application
In it you can view information about your accounts, cards, loans, make any transfers and payments, easily find the nearest ATM or bank branch, as well as all other functions that are available in the Internet bank from Promsvyazbank.
The application can be downloaded to Android phones and tablets and to Apple phones or tablets. For free download, click on the corresponding image below:
Alternative way to download mobile bank Promsvyazbank - in the application store of your phone (tablet), type the words “PSB-Mobile” or “PSB” in the search bar, select the icon with the bank’s logo and click “Install”.
Promsvyazbank - Russian bank, owned by Alexey and Dmitry Ananyev. In 2012, it entered the top ten and has not been pushed out of it to date, and in 2013 it was recognized as the “Best Internet Bank”. On this moment Promsvyazbank is one of the five hundred largest banks in the world.
The credit institution was founded in 1995 by the Ananyev brothers, owners of Technoserv. His first client was the large Russian telecommunications company Rostelecom. Between 2006 and 2012, Commerzbank bought 15.32% of the rate. In February 2010 the EBRD ( European Bank reconstruction and development) captured 11.75% of the rate. As of February 2016, the company had more than 100,000 legal entities and 2 million individuals as clients.
Promsvyazbank, like any modern organization, has an online website: https://www.psbank.ru/. Users can perform all the necessary operations on it:
- Pay utility bills at any time.
- Transfer funds from one card to another.
- Pay for telephone service.
- Open deposits with a higher rate.
- Much more.
The page design is simple and pleasant. Thanks to easy navigation, users can find everything they need in a short amount of time.
If you need to know something, but you couldn’t find the information on the page or you don’t have time, the bank provides the following functions:
- Call for individuals: 8-800-333-03-03 (free within the Russian Federation)
- Call for legal entities: 8-800-333-25-50 (free within the Russian Federation)
- You can call a consultant online, all you need is a microphone.
On the website you can log into your personal account and, for example, check your card account.
Advantages
The PSB online bank was created solely for the convenience of users and to increase the efficiency of the institution. Through the World Wide Web, users can manage and control their money.
Only clients of the organization will be able to log into their personal account. This can be done 24 hours a day.
Wherever you are, access to the Internet bank is open.
Advantages of Promsvyazbank Internet banking:
- Open all day;
- Increased security;
- Beautiful, clear design;
- Easy navigation;
- Ease of use;
- High security of users’ personal data;
- Can be used from various devices.
Connection options
Promsvyazbank offers online banking connection in two variations:
- Informational.
- Operating room.
Using the first one, you can only get a report on the card and unlock/block it.
And thanks to the second option, you can use the capabilities of the online site to the maximum: from viewing your account to making money transactions.
Benefits of Internet banking for companies
Promsvyazbank’s online service helps owners of small and medium-sized businesses effectively conduct accounting policy on finance.
Opportunities opening up to them:
- Carrying out financial transactions until 8 pm, i.e. during working and free time.
- Tracking and sending documents to the bank.
- Receive notifications on mobile phone about current operations.
- Receive an account statement upon request.
- Work through absolutely any browser, not necessarily through Internet Explorer.
- Changing accounts.
- Work with several accounts simultaneously.
- Obtaining the right to work with accounts in different branches of PSB.
Connection
The connection method depends on the Internet banking option. It's different for both.
Operating.
To receive this level of online service, you must either come to the bank or connect it at an ATM. With the first option, you only need to take your passport with you. When you tell the officer what you need to do, he will give you a statement. All that remains is to fill it out and give it to the employee. With the second one, you definitely need a valid PSB card and at least some amount of money on it. This design will take no more than five minutes, but everything will work the same as with the first option.
Informational.
To obtain this type access level, you must register the card on the online site. After registration, you will immediately receive it and you will be able to use its capabilities.
Registration in your Promsvyazbank personal account
You are allowed to enter your Promsvyazbank personal account only after completing the registration procedure. After visiting the bank office, you can start filling out the data on the website. Don’t forget about two levels of access: operational and informational. How to register?
- Go to the website https://ib.psbank.ru/, click “Login”, and then click the “Registration” button.
- Fill in the empty fields. Then you need to agree with the bank’s rules by clicking on “I agree”, enter the verification word and click on “Registration”. Enter the code received on your mobile phone in the column.
- Fill out the form with personal data.
After completing the above simple steps, registration will be completed successfully.
Login to your Promsvyazbank personal account
Login is possible only with the login and password received from the PSB.
To log in to your account, you must complete the following steps:
- Click on “Login” in the upper right corner of the screen.
- Enter your mobile phone number, client number, or nickname in the first field.
- Enter the password in the second field.
- Click “Login”.
- A code will be sent to your mobile phone number, which must be entered in the empty box.
If you have any difficulties when logging in, then you can safely contact the phone numbers that were written above. Consultants will help resolve any issue.
There is a difference for organizations to log into their personal account. First you need to download a specific program and install it, and then perform steps 1-5.
It is important to remember that without registering on the online site, you will not be able to log into your personal account. If you need to log in, you must first register (how to do this is described above).
Features of Promsvyazbank personal account
By logging into your account, you are, of course, provided with certain functions, namely you will be able to:
- Receive an account statement at any time;
- Ask employees for information of interest online;
- Monitor financial transactions;
- Buy goods and pay receipts;
- Enable monthly/daily payment;
- Maintain a successful financial policy;
- Check whether any operation has been completed online.
PSB has specially prepared courses for “dummies” that help them understand the situation if there are difficulties. They will help you understand how the site and, in particular, your personal account (PA) work, and how to conduct money transactions. The demo version can be found in the Promsvyazbank program. Any user can view it by entering data in the login fields.
The bank has another security feature: when entering, you can enter a special key that only the user knows. This helps create a “barrier” that prevents your account from being hacked. You can connect it in your personal account or at the bank office.
Data recovery
If you lose or forget your personal login information, do not despair. They can be restored quite easily and quickly.
You already know the first step, follow the link https://ib.psbank.ru/. Then you need to click on “Login”, below there will be a button “Forgot your password?” - click on it. You can restore access in several ways: by mobile phone number, client number or pseudonym, passport. Accordingly, when choosing any of these options, you must enter it in the field to fill out. For example, you chose to recover your password using your phone number. Enter it in the column and click “Continue”. Next, you need to enter the number of the card you want to access in your account and its expiration date. After a while, you will receive a code on your phone that you must enter in the blank field. After these steps you will be sent a new password.
Mobile bank
For the convenience of users, Promsvyazbank has developed mobile app. It can be downloaded from GooglePlay for Android smartphones, and from the AppStore for iOS smartphones. These platforms also provide educational videos to help you understand how mobile banking works. It's worth watching before using the app for the first time. By the way, it is only possible to register in it at a bank. You need to take your passport and card documents with you to the office. When you fill out the application, the bank employee will give you the application. After filling it out, you will be registered in mobile banking.
This application allows you to get all the features available in a regular Internet bank. But, obviously, it is more convenient to use. For mobile devices, an additional map can be created, with which you can view Promsvyazbank offices and ATMs located close to the user.
Deposits and loans
Translations
Surely the most popular function used by most users is translations. And here the bank provides two types:
- Regular translation. To carry it out, you need to select “Payments and transfers”, enter the card number to which you want to transfer money, enter the amount.
- Payment of receipts and bills. Thanks to this feature, you can make payments for goods or services to certain institutions.
Auto payment
Autopay is a very important feature, especially for busy people. With its help, you can set up regular payment transfers carried out automatically. To enable it, you must:
- Go to the “Autopayment” section.
- Enter data in the empty fields (payment amount, type and date).
- Enter the code sent to your phone number to confirm your identity.
Having completed these operations, after a specified amount of time the monetary transaction. You can disable this function by going to “Autopayment”.
Balance check
Checking balance is the simplest function. You just need to go to your personal account, and all accounts and, accordingly, the balance will be shown at the bottom of the page.
Also, for convenience, there is a “My Balance” section on the website and in the application, where you can view a list of accounts. Find the one you need, click on it - you will see the balance.
Working with WebMoney
As you already understand, the Promsvyazbank Internet bank has many advantages, another one is the ability to work with electronic money. To link your wallet, you need to go to the “Electronic money” section and specify your WebMoney wallet details.
When you have linked your wallet, you can start paying for purchases in online stores. How to do it?
- Next to the payment method, put “WebMoney” and click “Pay”;
- You will be redirected to a page where you should select the PSB and click “Next”;
- Enter your email;
- Wait for the payment to be processed.
After a certain period of time, the payment will be processed and you will be sent the result of whether the purchase went through. If yes, then you can get a receipt.
Working with Yandex.Money
Purchases are paid using Yandex wallet using the previous system.
How to top up your account with electronic money? In the “Operations” section, click “Wallet Replenishment”, click on the desired wallet, enter the amount and confirm.
Safety
At Promsvyazbank high level protection. It keeps all personal information about clients confidential. Users must also comply with certain requirements.
- The organization does not transfer data about transfers to third parties.
- The bank does not require you to call him back, because... the system works automatically. If you have been sent a request to call back from the bank, it means that scammers are hunting you.
- You should not use third-party applications on your phone or enter card details on third-party sites.
- The loan can be issued in person, and not in front of third parties.
- If you learn of a suspicious situation, report it to the hotline.
Personal account is a remote service, thanks to which clients can manage their personal accounts without visiting branches financial institution. The online system displays all bank cards and accounts of individuals.
To log into an already registered account, a Promsvyazbank client will need to open the official website of the organization and click on the “Internet Banking” button located in the upper right corner of the welcome page. Next, the user will see a menu consisting of three items:
- "Internet Bank" for individuals";
- "Bank for legal entities";
- "Mobile app".
By clicking on the first link, the user will see a page in the header of which it will be necessary to select the “Login” item. On the tab that appears, you will need to enter your account login and password. It is worth noting that as a “username” you can specify:
- Mobile phone number;
- personal account number, which can be found in the service agreement;
- nickname invented during registration.
After entering the identifiers, the client will be automatically redirected to the home page of his personal account. The functionality of the online service allows you to:
- monitor the status of the personal account and control those on debit card funds: the client has access to, for example, tools for analyzing debits and replenishments, a function for displaying the history of payment transactions;
- make online payments (for example, for utilities or cellular communications);
- transfer funds from one card to another - the recipient can be a client of any domestic bank;
- open savings accounts at Promsvyazbank and monitor their profitability;
- get acquainted with the exchange rate and convert the rubles in your account into euros or dollars;
- monitor the amount of current loan debt and pay loans;
- submit a loan application;
- instantly block a lost or stolen debit or credit card;
- become familiar with the addresses and operating hours of local branches of the financial institution;
- send a message to the online consultant to resolve service-related problems;
- receive individual offers from Promsvyazbank.
Registration in your Promsvyazbank personal account
Creating a personal account in the proprietary system is available to all Promsvyazbank clients, regardless of the type of service consumed. Complete the registration procedure account online is not possible - this function was removed from the official website of the financial institution for security reasons. Today, to gain access to a personal account, a client will need to contact any bank branch.
When visiting the office, you will need to present your passport and ask for a special application form. The application will require you to indicate a number of personal data and consent to their processing. After a Promsvyazbank employee verifies the information provided, the client will receive a login and password for an automatically created personal account. A list of addresses of financial institution branches located in a particular city can be found on the organization’s Internet portal.
It is worth adding that the password received at the office is temporary: when logging into the system for the first time, the client will need to come up with his own access code. To protect personal data and protect against financial fraudsters, it is recommended to use a password consisting of letters, numbers and additional symbols.
Recovering your personal account password
To recover a forgotten access code online, you must specify one of the following identifiers:
- login (personal account number);
- mobile number that was specified by the client when concluding an agreement with Promsvyazbank;
- passport details - series and document number without spaces.
To request a password you will need to enter one-time code, which is sent via CMC. The new ID will be sent to the user in the form of another text message.
Promsvyazbank mobile application
To log into your personal account from a smartphone or tablet, you can use the proprietary PSB Mobile. The utility is available for free download from stores App Store
And Google Play. Thanks to the application, the client will be able to:
- get general information about the available products of Promsvyazbank - cards, loans, savings deposits;
- view history expense transactions by debit or credit card;
- get acquainted with the statistics of replenishment of your personal account;
- generate and subsequently print an electronic card statement;
- order one or another certificate from a financial institution;
- pay for the services of housing and communal services, providers and cellular operators;
- transfer money to others individuals(by card number or personal account details);
- open and top up a savings account;
- monitor the status of debt on an existing loan and submit an application for a new one;
- order a new debit or credit card;
- block lost “plastic”;
- get acquainted with foreign currency exchange rates;
- use the “Piggy Bank” tool, with which you can set up automatic transfers of interest from each completed payment transaction to a savings account;
- find the nearest Promsvyazbank ATMs on the city map;
- contact an online consultant.
It is worth noting that the application developed for iOS can work together with the Siri voice assistant: the user can call any name from his contact book and ask the virtual assistant to transfer money to the selected person. The command should look like “Transfer [amount] to [name from Contacts].
Brief overview of the system
PSB-Retail - remote control system banking services Promsvyazbank, which allows you to carry out most transactions on your accounts using a computer with an Internet connection through the bank’s website. Since 2009, the management of Promsvyazbank has identified the development of the PSB-Retail system as a priority area in customer service. From now on, this service is offered to all customers in any branch.
How to connect to Promsvyazbank Internet banking
Connection to the Promsvyazbank Internet bank is free, service is provided around the clock. If you are not a client of Promsvyazbank, contact any of the bank's representative offices with your passport. It will take a few minutes to fill out the documents, after which you will be given your personal code client and password with which you can log into the system.
If you already have an account with Promsvyazbank, to gain access you need to dial the 24-hour support service (8 800 333 03 03, free calls within Russia) and find out your login and password to log into the Internet bank.
Possibilities of Promsvyazbank Internet banking
Using this clear and fast service, you can control the balance of funds in your accounts opened with Promsvyazbank, receive information about all transactions for any period of time, buy and sell precious metals And foreign currency, apply for release bank card or open a deposit.
Promsvyazbank internet banking PSB Retail allows you to make transfers from your current account to any recipients without any restrictions. Most of these transfers are carried out without commission. More than 400 templates of ready-made payment orders have already been built directly into the Internet banking system in favor of the most popular payment recipients (Internet providers, housing and communal services, medical and educational institutions and so on).
The PSB-Retail system allows you not only to carry out transactions on your current account, but also to take into account and analyze your own expenses and plan your budget. For this purpose, the Internet bank has the “Smart Money” service, which allows you to map your expenses and present them in graphical form. In addition, you can plan your own expenses and set restrictions on debiting funds. The most interesting function of Smart Money is the comparison of your own expenses with the expenses of other users of Promsvyazbank Internet Banking.
If you have an electronic wallet in the Web-money, Yandex.Money, RBK Money, Unified Wallet, Moneta.Ru systems, then using PSB-Retail you can link your card account to the electronic wallet and make deposits and withdrawals of funds with a minimum commission.
Internet banking security Promsvyazbank
System information security Internet banking Promsvyazbank provides a high degree of protection of information and transactions. Only a bank client, that is, a person who has been identified using a passport at one of the bank’s branches, can gain access to the Internet bank.
All account transactions in PSB-Retail are controlled using SMS notifications. To write off or credit funds, you need to enter a special transaction confirmation code, which is sent as an SMS message to your mobile phone. Moreover, to receive this code, you must have the “SMS-informing” service in the list of services on your account. This service is also activated only upon a personal visit to a Promsvyazbank branch with a passport.
Using the Promsvyazbank Internet bank, you can control payments on the Internet. Just go to PSB-Retail and add “3-D Secure” in the section for connecting services to your card. In the process of connecting to this service, you will need to indicate a mobile phone to which confirmation codes for each operation will be sent via the Internet.
