Representative of the group of foreign banking and financial organizations Raiffeisen, the Bank works on Russian financial market Since 1996. It carries out financial transactions with corporate and private clients in various currencies.
Raiffeisen Business Online is an innovative answer to the trends in online commerce environment, which will simply, conveniently and quickly manage your means. Elbrus is directed to legal entitiesIt helps remotely hold banking operations in the corporate sector. The system is protected according to the leading standard of cryptographic safety.
It is difficult to deny the colossal simplification of the activities of entrepreneurs in the field accounting and finance management achieved when using the online business and Elbrus from Raiffeisen.
The video below presents the visualization of work in the service online business Elbrus.
Connecting Internet Bank Raiffeisen for Business Online: Instruction
To start working on the Albrus portal, you must properly configure your computer and pass all the instructions. Of course, it is desirable to have relevant software. In addition, you will need yusb-token, obtained in the district office of Raiffeisen.
After the device is obtained, you can go to the installation of software.
When installing, a query will appear for entering the serial number. He has already sent to you. To view it, use the input data and go to the online business portal. There, in the "Letters" section, open the message "Binding Key".
Install and restart the browser.
Note!
When you try to enter the entrance, for the first time, the page can offer the plug-in independently, in which case you can simply press the "Yes" key.
Having finished the primary installation, activate the account:
- Check the mail specified during the primary registration. You will receive an activating letter that needs to be opened and click on the hyperlink. It will act 30 days, so the activation procedure is not necessary to postpone.
- In the window that appears, specify the protective code that came to your phone number.
- Install the password for the input and login (an electronic box is standard as a login).
- Continue working in the system by pressing "continue."
Time to go to key generation.
- Using the navigation panel on the left side of the screen, select "Crypto Information".
- Next, follow in "Requests for a new certificate."
- Connect the token.
- At the top, on the toolbar, create a new document.
- Install Ards Jacarta 0, AKS IFDH 0, AKS IFDH 1, ALLADDIN TOKEN JC 0.
- Use the instruction provided by the system.
- Specify the password for access, which was indicated instead of the standard 1234 ... Earlier in the instructions.
- Select a document, send to the bank using the "Send to Bank for Processing" button. The certificate application status will be changed to "unloaded".
It is important!
Forming cryptopro keys can issue a message about the change of GOST, regulating the keys. Check "Do not remind" and confirm.
Your cryptocone will be valid for 1 year, to get a new one can be remotely, but it is necessary that the old is still valid. For this, the Section "Certificate Requests" section is responsible.
What to do if forgot password
It happens that we lose the data to enter any system. In the case of Raiffeisen Business Online Password Restoration takes place by the e-mailbox (the one that was specified during the primary registration in the office).
In the absence of a registered electronic mailbox, the Raiffeisen branch will have to be reused.
Elbrus Raiffeisen: Entrance to the recovery system
Damage to any components of the software package Elbrus can cause problems with access to the cryptographic protection system. In this case, re-download the distribution from the official site, remove all plugins in the system. Replace.
Mobile application Raiffeisen online business for iPhone and Android
Smartphone is the device that we always carry with you. Therefore, for Raiffeisen's customers, an application was released for mobile legal entities based on Android and iOS. 24-hour access to the system Online business Allows customers several times simplify the entire interaction procedure with Raiffeisen Bank. Thanks to him you can: 
- Interventional translations are convenient and at any time;
- Pay tax and budget payments;
- Translate funds to other counterparties;
- Implement Raiffeisen online business;
- Create templates for standard monetary operations;
- Cancel and report sent to payment bank;
- Quickly repeat payment;
- the confirmation payment documents media SMS access password;
- Use wide opportunities to inform about the current status of the account;
- View the nearest ATMs and departments;
Mobile Bank is distributed free of charge and is available for all Elbrus's customers. Supports fingerprint user authentication.
You can download the bank's application by clicking on the links:
Possible problems and errors in the online bank Raiffeisen for business online
Due to the manifold of personal computers and a large number of users, it is impossible to provide all scenarios for using Elbrus. Sometimes problems arise in his work.
Raiffeisen Elbrus does not work
Consider several typical faults:
- The service page is not displayed in the browser.Check whether the port 443 is open on your router that is responsible for the protected connection. Specifically - 443 port.
- There is no carrier when generating a protective key.Make sure that the desired device is selected from the list, the YUSB-token is not blocked and the correct password from it is entered.
Raiffeisen Elbrus does not sign documents
During the signature of the documentation, a message may occur - "no authority for signature". This is due to the expiration of the card with sample samples (CP).
If the above ways to solve problems with the functioning of the service did not help you, then contact technical support Raiffeisen.
Technical support and telephone Raiffeisen Elbrus
The table below shows Support Support Contacts:
Bank-client "Elbrus" is a system for corporate clientsdeveloped, and intended for remote implementation banking operations. Thanks to this system, legal entities can save time on personal visits to the Bank's Department and Preparation of Documents.
The Elbrus system allows you to submit payment orders, as well as create applications for implementation currency transactions, placement of deposits, loan design, as well as the opening of foreign trade and ruble letters of credit.
Raiffeisen. System "Elbrus": Registration
To work in the Elbrus bank, it is necessary to conclude a relevant agreement with the Bank and get an envelope with a login and password in the bank's office to enter the personal account of the system, as well as the USB-Token electronic key storage device.
After that, you will need to install Elbrus client to your computer, after completing the software requirements. On the this moment For the customer's customer's correct operation:
- windows 7/8 operating system in case USB-Token will be used for the signature;
- actual version of Internet Explorer browsers, Mozila Firefox, Google Chrome, etc.;
- updated JavaScript version;
- installed USB-Token Driver, which can be downloaded on the bank's website;
- license, regularly updated antivirus;
- permanent access to the Internet.
After installing USB-Token programs and cryptopro, which can be downloaded to the Raiffeisenbank website, you can go on the site of the Elbrus system through your browser. You can log in to your personal account using the previously received login and password. After the first login, the system will prompt you to change the password and set the latest version of cryptoplaggin. After installing and restarting the browser, cryptographic operations will be available to you.
To generate SSP keys, follow the system prompts and user manual, also available on the site.
Raiffeisen "Elbrus": Personal Cabinet
Using the personal account of the Elbrus system, the user can not only file payment orders, but also carry out transaction, purchases, sales and currency conversion, as well as open deposits and create applications for loans. With the help of "Elbrus" you can withdraw the submitted statements, view extracts on the transactions produced for any period of time, as well as receive information about the remains on open client accounts.
System integrated S. automated systems accounting and management, such as, for example, 1C, which allows you to exchange data with them. An important advantage of the client's bank is also the fact that the documents are checked automatically, and not allow errors when filling them, you can use the directories available to the user. All this helps prevent errors when filling out forms.
Working with a bank client allows to reduce cash service costs, as well as save time for the preparation and processing of payment documents, since all these operations can be made at any time from anywhere in the world. In addition, operations in most cases are produced on the same day, and account status is displayed in real time.
Raiffeisenbank Elbrus: Security
The main means of protecting the documents components of documents in the bank-client - electronic signatures. They protect them from unauthorized changes and falsification. Signatures can be visiting, the only, first, second, etc. Also, depending on the number of signatures required for the document, it is assigned statuses - unsigned, partially signed and signed. Partially signed document can be changed by posting the available signatures from it. At the same time, you can only be fully signed, correctly completed documents.
As the ship will name, so he sails. ELBRUS Internet Bank Client System - New Remote System banking service. Who invented the name of this system, probably meant the highest peak, unattainable height. I (and not only I have) The Association arises with Stratovulkan, which is about to explode.
The story briefly is so. Lived - did not stead the couple of my companies. First in Imxpsbank, then in branches of CJSC and here it is a merger & absorption and we are the customers of the Raiffeisenank CJSC itself. Before that used the "electronic office", the troubles did not know, but the collective farm - a matter of voluntary and we were transferred to new system - Elbrus.
1. A complex system setting the program itself. I am a fairly experienced user, but it took me 4 hours on settings in accordance with the algorithm provided. Imagine how many weeks it would be necessary to accountant.
2. The program is complex not only for users, but also for employees from technical support, since the signed keys on the company №1, filed previously activated with bagas, keys No. 2 from another firm given later, were already activated, but also not immediately.
3. Security - the main argument for the transition to a new system, voiced by employees (correctly, what else remains?!). What is safety? What are you talking about? Yes, on one correspondence with technical support and sent by screenshots during a hacked e-mail, you can find out so much that no crypto keys are needed. In addition, earlier it was necessary to have an electronic key, login and password to enter the electronic office. Now - the login and password are enough to enter. And already for operations - the key. Is that a security improvement?
4. There is no connection within the bank. It seems to be ringing where your money is stored - in the financial institution, Bank ZAO Raiffeisenbank, and it turns out that the technical support of Elbrus, can not (or does not want) to call the office on Leninsky, 148 and ask her colleagues, emphasize - their own Colleagues - send the missing information to them (which we have provided to the office). "Call them yourself, it will turn out to be faster" - this is what? There are two different riffaisen? Operator Andrei Viktorovich K. in the period 14: 15-14: 25.
5. inconvenience. Previously, having a flash drive with keys, it was possible from any place, whether it was computer or not, to make a payment. Now without dancing with tambourines it will not work. Previously - I sent bills and accountant. Now I can only send me, an accountant has access to only to create payments. Previously, in real time a movement on accounts was displayed. Today, because Elbrus was in the fog, took the payment to the bank, held a payment. The residue has not changed. So, fake signature and print (which is much easier than to fake some crypto-keys there), making a power of attorney, you can send money to the company "Rog and hooves" and the gender learns about it only tomorrow. This is once again to the question of security.
Maybe this is a matter of habit. I do not like.
About Bank-Client Raiffeisenbank
Like any serious banking institution, Raiffeisenbank offers its customers who concluded a contract for settlement and cash services To sign an additional agreement providing for the use of the Raiffeisenbank Bank Bank-Elbrus Raiffeisen.
How to connect to Elbrus Raiffeisen
After signing an additional agreement to the RTO agreement on the use of a client bank, a bank employee will give you an envelope with a login and password to access the system, as well as a USB device - USB-TOKEn. This device is necessary using the specialized software to generate an electronic signature - an analogue of the owner's own signature of the keys. To do this, go to the entrance page in eLBRUS system Raiffesen - Elbrus.raiffeisen.ru and enter the login and password received in the bank, following the procedure for generating digital signature. After the generation procedure is completed, you need to print the key certificate and transfer it to the Bank's employee to complete the electronic signature activation procedure. After that, you can start working in the system.
Opportunities Elbrus Raiffeisen.
This service allows you to manage your account without contacting the office, draw up and translate payment orders, convert currency, carry out international payments. Each payment order is automatically checked on the correct fill. In addition, you can create a payment order template and save yourself from the need to re-enter the same data.
Elbrus Raiffesen enables users to independently configure the interface of the program "Under yourself". Especially for large organizations, it is possible to function this program on the local network, as well as the ability to connect almost all currently known databases. Constantly updated reference books connected to most of the input forms, the presence of the auto-complete function significantly speeds up the preparation of payment orders and increase the correctness of their fill.
Many clients of the bank, at the initial entrance to the system, instead of the address of the entrance to the Raiffeisenbank bank, ELBRUS RAIFFEISEN RU is introduced and, naturally, do not fall on the authorization page of Elbrus Raiffeisen. Apparently, this is due to the fact that in the instructions for the initial login to the system, this link is underlined and the points between words are not very clearly visible, so inexperienced computer users are mistaken and they have to call customer support service.
Security Elbrus Raiffeisen.
Bank-Client Raiffeisenbank is one of the most reliable Internet access systems to a legal entity. No payment order can be taken by the Bank without implementing the encryption and signature procedure analogue of the client's own signature. The system implements the possibility of compulsory presence in payment order Two signatures (as a rule, the head of the organization and accountant), which eliminates the possibility of unauthorized consumption of funds. Unlocking the electronic signature of the client occurs only after passing the identification procedure in the document certifying the identity, and verification of the signature on the certificate and the card with sample signatures on the side of the bank.
The system of Raiffeisenbank Elbrus Bank-Client is designed for remote (without personal appearance to the department) of banking operations. It is designed for legal entities, uses the Internet as a communication channel and is currently coming to replace the IELBA service applied earlier.
Purpose of the Elbrus system
In addition to the most frequently used ruble payment order, Raiffeisen online allows you to apply for:
- exercise of currency transactions - translation, purchase, sale and conversion (with the confirmation of the delivery conversion transaction);
- placement of the deposit and obtaining a loan;
- opening of letters of credit - ruble and foreign trade;
- issue a guarantee and distribution of funds from a transit account.
All applicants submitted can be withdrawn. Also, the Bank Raiffeisen provides customers over the Internet information about the fact of performing operations current balances in the accounts and list of transactions manufactured (extracts).
The use of the system is, first of all, the savings:
- cash - by reducing cost-cash service costs;
- time - as the preparation, reception and processing of payment documents can be made anywhere in the world and at the bank's open time.
Business management processes are more effective - due to improving the probability of passing operations on the same day and access to the current state of remnants in real-time accounts.
Finally it is just convenient:
- Elbrus Raiffeisenbank allows you to exchange data with accounting and management automation systems (integration with "1C" software);
- automatic verification of the proposal of the document is made;
- the number of errors when filling out forms is minimized due to the developed system of reference books;
- technical breaks are made exclusively at night.
Raiffeisen Connection Order Online
1. Comprehensive and reliable information provides "User Guide" (349 pages) available on the official website of the Bank (in PDF format). With the procedure for operations, it is recommended to read in advance.
Let us dwell on the main points.
2. Access to service capabilities is possible after submitting an application to the Bank and design an agreement on the terms of use.
3. Your computer must have a permanent Internet connection.
Computer software requirements:
- periodically updated antivirus protection;
- internet browser supporting JavaScript;
- Java Machine version 1.6 Update 25 and above;
- none of the versions of the Cryptopro program should be previously installed - otherwise it is necessary to pre-install the operating system.
Bank provides:
- the envelope with the login and password specified in it for logging into the system;
- device for storing keys - USB-Token.
Need to download and install:
- drivers for USB-Token key storage devices;
- cryptopro chiffrase means;
- installation package directly to the Elbrus system - Elbrusinstaller.
Be sure to restart the computer, you can start the first system launch. Be prepared for the need to install a Java applet for cryptographic information protection, as well as generation and maintain keys.
After all these actions, Elbrus is ready for operation. If you are not an advanced IT user, please contact a specialist.
Procedure for working with documents
Each of the documents issued in the system has its own composition and life cycle. Therefore, working with it has individual characteristics. But there are general rules.
The document passes the following stages - creating, saving, signing and sending for execution.
Creation can be produced "from scratch" as a copy of the previously decorated document or by the template. The last 2 possibilities allow you to significantly reduce labor costs to prepare applications.
The client can take advantage of ready-made templates that are included in the original supply of Raiffeisenbank software, or create its own.
At the same time, the form of data entry closes, and a new one, similar to the former, automatically opens. With the streaming design of the same type of documents, this seriously saves time.
Saving data - automatic / when closing the form. Before saving the system itself checks the correctness of the entered data. If there is an error - the system will give the appropriate message. With critical inconsistencies, the document is not preserved even in the form of a draft.
Security of the Elbrus system
The electronic signature is designed to fight fraud: unauthorized change in the composition of the document before it is sent to the bank for execution, falsification or refusal of authorship, etc.
Raiffeisen Bank Policy - Apply Signature Packets for Different Document Types. The signature may be visiting, the only, first, second, etc. Documents, respectively, are assigned the statuses of unsigned, signed partially or completely.
The signed document, even partially, cannot be edited. If it makes it necessary to make changes, then all the signatures installed on it should be removed.
The correctly decorated and fully signed document can be sent to the Bank for execution.
Note that you can not be mistaken with the login and password for no more than 10 times. If this limit is exceeded, the online bank blocks further user actions.
Immediately change the password to the USB-Token device. When delivery, it has a standard value of 1234567890, which is well known. This is a security requirement.
Periodically produce data archiving. Elbrus provides for this developed opportunities with multiple settings.
Remember, the system leads the story of each of the operations. Use data on all the actions in the event of disagreements with the bank or between employees.
