If lost. This topic is not that difficult. It is enough to know just a few nuances of the process. Basically, citizens do not have problems replacing policies. Some waiting time after contacting the relevant authorities - and the document is ready. What do you need to know about the paper you are studying? What should the population pay attention to first? Are there really any serious problems with changing policies that some people talk about?
Description of the document
Before indulging in thoughts about how to restore if lost, you need to pay attention to the definition of this document. Only after this will it be possible to understand how necessary paper is for citizens.
A policy is a document that allows the population to receive medical care. Both paid and free. There is a system in Russia and the corresponding policy serves as a kind of confirmation of participation.
Not a single person can do without it now. Even a newborn must have a compulsory medical insurance policy. Otherwise, parents may be denied admission to the clinic. Therefore, the question of how to restore the compulsory medical insurance policy is relevant.
Insurance Company
There is really nothing difficult about this. Every citizen who has ordered the document being studied can guess that the procedure for exchanging and restoring a policy is not much different.
The first problem that faces the population is the question of where to go to receive the appropriate service. And the most common answer is: “insurance company.” We need to remember who served the citizen under the compulsory medical insurance system. Then collect a certain list of documents and submit them along with an application for reinstatement of the policy to the appropriate organization. Nothing difficult. But that is not all!
MFC
Where can I renew my medical insurance? Now we can implement this idea in the MFC. Any organization that operates in the person’s city of residence will do.
The procedure is extremely simple. It is no different from a visit to an insurance company. It is required to collect a certain package of documents, then submit them with an application in the established form to the multifunctional center.
What's next? Once the document is ready, you will need to pick it up. Where? Either at the MFC where the application was submitted, or at the insurance company that serves the citizen. Nothing difficult. But how to restore a medical policy if lost? What should people know about this process?
Documents for an adult
For example, the fact that the list of documents requested in one case or another will be different. For adults, children, and foreign citizens, there are different lists of required papers. And this shouldn’t be surprising.
When thinking about how to restore a compulsory medical insurance policy, you need to take into account that recently you need to indicate the type of document being restored. There is an old sample and a new one. More on the differences a little later. You will need to specify in your application exactly what type of document is required.
How to restore a medical insurance policy if an adult loses it? He must bring with him to one or another body the following list of papers:
- identification document (usually a civil passport);
- documents indicating registration (if a passport is provided, then they are not necessary);
- SNILS.
There is no need to complete or submit a separate application. It is already filled out at the insurance company or at the MFC. Next, the citizen will be issued with it. It is valid for about a month. During this time, a new permanent policy will be issued. As soon as it is possible to pick it up, insurance company employees will contact the applicant and inform them that the paper is ready.
For children
What should you do if your child needs to reinstate the policy? What will it take? The list of documents will expand somewhat. In addition, it is worth immediately noting that restoration issues should be dealt with by one of the legal representatives of the minor. The application will be drawn up on behalf of the parents.
How to restore a medical insurance policy if a child loses it? You will need to bring to one of the previously mentioned bodies:
- birth certificate;
- passport of the applicant parent;
- SNILS (parent - optional, child - mandatory);
- minor's identification card (for children over 14 years old).
Accordingly, this is the entire list of required papers. The parent will have to receive the policy. But if we are talking about a 14-year-old citizen, then he himself has the right to submit an application in the established form, without the participation of legal representatives. You are also allowed to pick up your document yourself.
Foreigners
What's next? How to restore a medical insurance policy if lost to a foreign citizen? They will have to worry about providing an extended list of papers to one or another service organization. In general, the process is no different from the previously proposed layouts.
Foreign citizens who lose their medical insurance must provide:
- application (filled out on site);
- passport of a foreign citizen;
- evidence indicating the legality of stay in the country (for example, a residence permit);
- registration documents;
- SNILS (if available).
If you tackle the issue being studied in advance, there will be no problems. Within a month, the compulsory medical insurance policy (new or old, it doesn’t matter) will be ready. You can get it if you have an ID card. Until that time, just like citizens of the Russian Federation, foreigners are issued temporary policies.
Old-new
Now you need to pay attention to the fact that in Russia there are two types of documents being studied. They have already been mentioned. This is a compulsory medical insurance policy of a new sample and an old one. The second option is probably known to everyone - a small piece of paper (usually blue) on which is written the name of the servicing insurance company, the initials of the owner and his insurance number. Assigned once and for life.
But the new type of policy is a plastic card. It contains similar information and was created for the convenience of the public. Unlike the old policy, the new one is durable. It is recommended to have both document types. After all, new ones can’t be used everywhere yet.
A medical insurance policy is one of the most important documents in the Russian Federation, since it is on its basis that you can undergo diagnostic and treatment measures free of charge. In Russia, many citizens still use paper documentation, which can only gradually be replaced by electronic format. In order to restore paper policies, it is necessary to successfully and promptly perform a number of certain actions.
What to do if you lose your policy?
A prerequisite is to contact a reputable insurance organization. Thus, the documentary issue cannot be resolved in simple firms. Insurance organizations resolve issues related to the mandatory receipt of protection.
When wondering what to do if your health insurance policy is lost, you need to understand that it is extremely important to contact the employees of the same institution. The name of the organization can be found on the back of the form of the received policy, or rather in the upper right corner. In this regard, you need to call a specific contact number or visit the office center of the required organization. It is recommended to remember the most important information or rewrite it for further resolution of the existing issue.
If the policy is lost and the name of the insurer is forgotten, it is possible to contact another institution. In this case, you need to take care of writing an application for an insurance policy. Acting according to this scheme, you should count on the cancellation of the lost policy and the full execution of a new document that will have the necessary legal force.
Principles of policy restoration
Reinstatement of a compulsory health insurance policy is carried out only according to a certain scheme. Taking into account existing aspects allows us to count on a successful resolution of the issue related to the current document. So, what to do if a new type of health insurance policy is lost:
- The easiest option involves contacting your insurance company. To submit an application, you need to use the available contact phone number to pre-register for a consultation at the main office. However, customer service is provided only during business hours. Even if contact details are initially forgotten, they can be found using the official website of the insurance organization.
- At the next stage, you need to contact the central office, making sure you have a passport. You need to tell a specialist about your problem and get an application form from him to apply for reinstatement of your insurance policy.
- The written application is given to the employee, after which he receives a temporary certificate. As a result, a Russian citizen can use all necessary medical services until he receives a valid policy. Obtaining a temporary certificate does not mean a successful solution to the existing problem, but allows you to count on free medical care.
- It takes one working month to produce an insurance policy. After successful production of the document, the organization’s employees will notify you by phone or mail.
- There's only one thing left to do - you need to take out your health insurance policy. This also remains possible only during the organization's business hours.
The scheme changes if it is not known which institution issued the policy. The list of accredited organizations can be found on the MHIF website. It is important to note that the institutions themselves do not have any fundamental differences, since the list of available services is the same and the policy can be obtained for free.
- experience in the existing market;
- availability of reviews and reputation;
- territoriality of work activities and the possibility of successful interaction with the client.
Obtaining a new policy in the future occurs according to the traditional algorithm. Thus, only one change is made to the existing scheme: the need to select an institution for further cooperation. Then you should come to the office during company office hours, fill out an application, receive a temporary certificate and wait for the completed form. The service of restoring a lost policy or issuing a new document is absolutely free, and the absence of penalties is established at the legislative level.
Possibilities of medical care without a policy
Without an insurance policy, no medical institution can provide its services to patients free of charge. If you have a policy, you can worry about guaranteed savings when visiting a clinic or highly specialized medical center. It is important to note that recently it is not necessary to carry a paper form with you, since employees of medical institutions can carry out verification activities using a special database.
Despite the information available in the database, you should be concerned about the prompt restoration of the insurance policy. Modern technologies do not always allow successful and quick verification to provide free services. For this reason, if your compulsory health insurance policy is lost, it is important to know what to do.
You can contact the insurance organization on almost any working day and take care of obtaining a temporary document. In the future, holding the event will also require a minimum of time. The received policy is valid for an unlimited period of time, so re-application to the insurance organization is not required.
Policy restoration for different categories of clients
The procedure for reinstating the policy depends on the category of the client. First of all, you need to take into account the client’s age, because additional requirements apply for adults.
For a child
If a compulsory health insurance policy issued for a child is lost, restoration is carried out with the participation of representatives of the minor. For this, the following documents are required:
- passport of the representative who applies to the insurance organization;
- child's birth certificate or passport after reaching 14 years of age;
- SNILS.
A duplicate of the policy can be made regardless of the age of the child. To complete this task, only documentary evidence of the possibility of representing the interests of a minor citizen of the Russian Federation is required.
For an adult
The list of required documents differs in each situation, so it is recommended to take additional advice. The main documents that are required are as follows:
- passport;
- documents confirming registration;
- SNILS.
The application must be written only to the insurance company. At the same time, the application confirms the intention to obtain a new medical policy.
The documentary package is expanding for foreigners, as they must confirm the right to territorial residence in Russia. In addition, a medical policy in this case is issued only for a certain period of time, which can be carried out by a foreigner in the Russian Federation.
The procedure is easy, but you still need to be patient. It will take from two weeks to one month to restore the document. In the future, the issued policy will be valid throughout Russia.
A medical insurance policy is the most common plastic card, and cases of its loss are by no means uncommon. In such a situation, the citizen must be given a duplicate to replace the lost certificate, but to do this, you must at least inform the insurer about the problem that has occurred. It is not recommended to delay this process, because this document is the basis for providing a person with free medical care. How to restore a medical policy if lost, where to go and what documents will need to be provided? We will try to answer these questions in detail in this article.
What to do if the compulsory medical insurance policy is lost?
If you lose your insurance certificate, you must contact the company that issued it. If a citizen received a compulsory medical insurance policy in person, then no special problems will arise. It’s another matter if the insurance was taken out not by the citizen himself, but by the employer or a trusted representative. In such a situation, you should first of all contact the organization or person who entered into the insurance contract. If for some reason this cannot be done, then you can contact the clinic located at your place of residence (in some cases, at your place of work) and clarify the information about which insurance company this site belongs to. Once it becomes clear which company issued the insurance policy, you will need to collect documents to restore it. For this you will need:
- Policyholder's passport;
- Personal insurance account number (SNILS);
- Registration or temporary registration.
Foreigners will additionally need a residence permit. In addition, you will need to write an application for the issuance of a duplicate policy according to the established template. As a rule, this procedure is performed in the office, but you can write such an application yourself (a sample is posted on the websites of regional social insurance funds). If the policyholder is unable to independently apply for a duplicate, then his representative can do this for him. To do this, he will need a power of attorney written on behalf of the person he represents.
How to restore a document?
If the application with documents was submitted correctly, the insurer will be obliged to provide a duplicate on the day of application. Initially, a temporary insurance certificate is issued (it will be valid for the entire period of production of the new document), which is subsequently replaced with a permanent one. To fully use the restored compulsory medical insurance policy, a citizen will need to re-register at the clinic to which he is assigned.
If compulsory medical insurance is restored through the employer, then it is not necessary to attach documents to the application, since all the data is already available at the enterprise. However, it must be remembered that in the event of dismissal, the employee is obliged to return the policy issued to him to the personnel department of the organization, which will subsequently transfer the document to the insurer. How to restore an insurance policy in a situation where the employer refuses to voluntarily apply for a duplicate or demands money for it? Such actions on his part are illegal, so you can safely write a complaint to the FSS, describing in detail all the circumstances of the violation.
How to restore a document for a child?
If a child’s insurance certificate is lost, the document will be restored according to a similar principle. This procedure should be carried out by the baby’s parents and it is advisable not to delay it, since children get sick much more often than adults (in addition, compulsory medical insurance will be required during routine pediatric examinations, vaccinations and other similar circumstances). To apply for a new policy, you will need the passports of both parents, the child’s birth certificate, as well as a certificate of the child’s place of registration (usually an extract from the house register).
The compulsory medical insurance policy is one of the most necessary documents for a Russian citizen. Its loss will significantly complicate obtaining free medical services. How to restore a lost compulsory health insurance policy in 2020?
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The new format of the compulsory medical insurance policy is a compact plastic card. It's convenient to use, but just as easy to lose. And other cases of loss of documents have not been canceled. How to restore your compulsory medical insurance policy in 2020?
What you need to know
A compulsory health insurance policy must be presented whenever you seek medical care from government medical organizations.
It should be taken into account that only emergency medical care is provided to Russians free of charge.
This is due to the fact that the number of each issued policy is entered into the electronic database. That is, employees of a medical institution can check the policy number of the client who applied to them from the database.
However, doctors are not always ready to meet halfway and understand the situation. More often it happens differently - if you have a policy, medical care will be provided in a guaranteed volume, if you don’t have insurance, you can only apply for free emergency care.
Required terms
Compulsory medical insurance is a system that ensures the constitutional rights of citizens to receive free medical care.
In Russia, social insurance of citizens is mandatory. Its principle is that every Russian citizen has the right to receive the state-guaranteed volume of medical care absolutely free of charge.
The compulsory health insurance program applies to all Russian citizens, regardless of gender, age, place of residence and social status.
Foreigners permanently residing in the Russian Federation can also take out a policy. At the same time, the policy is valid throughout the entire territory of the Russian Federation, and the policy can be issued in another city, and not at the place of actual residence.
Within the framework of compulsory medical insurance, citizens are provided with the following types of medical services:
- emergency;
- outpatient care;
- services for the prevention, diagnosis and treatment of diseases in clinics, day hospitals of all types, educational and preschool institutions and at home;
- inpatient care for acute and chronic diseases, injuries, pregnancy and childbirth, and care for a newborn.
But these rights can only be exercised in person. It will not be possible to use a temporary compulsory medical insurance policy to receive electronic services “Make an appointment with a doctor” or “Call a doctor at home”.
This requires a permanent insurance policy. To apply for a policy, a citizen must contact the authorized body and submit the necessary package of documents.
Immediately after checking and accepting the documentation, the employee issues the applicant a temporary policy that allows him to receive medical care. The date of issue of the permanent document is also reported.
Standard package
To restore a lost compulsory medical insurance policy, the following documents will be required:
- passport confirming the identity of the applicant;
The same package of documents is provided when applying for a new policy. Since no additional documents or certificates are required to be collected, there should be no problems with preparing the package of documents.
But at the same time, non-standard situations are also possible. For example, the policy was lost along with the passport.
In this case, first you will need to restore your identity document and only then apply for reinstatement of the policy. Or the documents were stolen, and the citizen filed a police report.
In this case, you will need to wait until the end of the investigation to receive a certificate from the internal affairs authorities about the closure of the case.
Considering that the search can last quite a long time and, in fact, no one will look for the policy, it is better to immediately apply for the restoration of the policy, indicating in the application the loss of the document as the basis for the application.
For a child
Compulsory health insurance is necessary not only for adults, but also for children. A compulsory medical insurance policy is issued immediately after birth, since on its basis the required volume of services is provided .
The document is prepared by the child’s legal representatives – parents or other responsible persons.
Similarly, when restoring a document, authorized representatives are official representatives. The package of documents includes:
- (in the presence of);
- passport of the representative (for parents confirms relationship);
- documents confirming the right to apply (about establishing guardianship, about);
- statement.
For a foreign citizen
According to Russian legislation, in addition to Russians, foreigners who permanently or temporarily reside in Russia are also subject to compulsory health insurance.
But to participate in the compulsory medical insurance program, a foreign citizen must confirm the fact of residence. According to the law, a compulsory medical insurance policy for foreigners is issued if:
- have a temporary residence permit;
- have a residence permit;
- a citizen of the EAEU works in Russia on the basis of.
Accordingly, in case of loss of the policy, to restore the document, the foreigner must provide the following documents:
- application for policy reinstatement;
- document on temporary registration in the Russian Federation;
- a document confirming the legality of stay in the country;
- national passport.
Regulatory regulation
Compulsory health insurance is regulated in Russia by the standard of the same name -.
This law defines the relationships that arise within the framework of the implementation of the compulsory medical insurance program.
Among other things, the law determines the legal status of insurance subjects and system participants, the grounds for the emergence of rights and obligations, rights, and other nuances.
The basis for the legislative framework on compulsory medical insurance is the following legal acts:
- other legal norms of the Russian Federation and constituent entities of the Russian Federation.
The need to restore the compulsory medical insurance policy in the event of loss is regulated by clause 55 of section IV of the Rules of Compulsory Medical Insurance.
The restoration procedure is similar to the initial registration process, with the difference that an application is submitted to your insurance company with a request to make a duplicate. Reinstatement of health insurance is free of charge.
Procedure
To restore your compulsory medical insurance policy, you must follow the following instructions:
| Prepare the necessary package of documents | This stage will not take much time, since the bare minimum of documents is required. A nuance - if registration is carried out through a representative, you will need to issue a written |
| Visit the authorized body | Documents with an attached application are submitted here. When receiving documentation, an employee of the institution will immediately check its composition. If everything is correct, the request is recorded and the document recovery process begins. |
| Get a temporary insurance certificate | The document is issued so that the citizen can use medical care until a duplicate policy is issued |
| Get a ready-made policy | You need to visit the authorized body again and get a new document |
Important! If a citizen nevertheless contacts the police with a statement about the theft of the policy, then he can obtain a temporary certificate of insurance.
However, until the investigation is completed, a permanent policy will not be issued, and the “temporary” will have to be changed monthly.
There is no need to fear that criminals may take advantage of a stolen policy. If a new document is drawn up, the data on the old policy is deleted from the database and it becomes invalid.
Where to contact
To obtain a new compulsory medical insurance policy, you must contact one of the following authorities:
| Own insurance company | If a citizen does not know who the insurer is, you can contact the clinic at your place of registration and get the necessary information there. For example, a citizen remembers that he is insured with ROSNO, which means that to obtain a duplicate he needs to contact this company |
| Any insurance company that issues compulsory medical insurance | But you need to take into account that changing the insurance card is allowed once a year. Moreover, in this case we are not talking about issuing a duplicate, but about obtaining new insurance |
| Any branch of the MFC | Of course, you need to know which insurance company the documents will be submitted to. MFC employees perform only the functions of an intermediary - they will accept documents and send them to the specified IC. The finished policy can be obtained from the MFC |
| Employer | This method is suitable for those who took out a policy at their place of work as part of corporate health insurance. You will need to report the loss of the policy to the HR department and the responsible employees will independently send documents to issue a duplicate policy |
| State Services website | The service for issuing a compulsory medical insurance policy on the State Services portal is not yet operational, and it will not be possible to restore a compulsory medical insurance policy online if it is lost. |
However, some regional websites, for example, in Moscow and St. Petersburg, allow you to apply online for the restoration of your insurance policy.
For example, how to restore a compulsory medical insurance policy if it is lost? Moscow and St. Petersburg provide their residents with the opportunity to apply online.
In this case, you will only have to visit the authorized authority to receive the finished document. But even with a personal application, the time costs for reinstating the policy are not too great.
How long will it take
Obtaining a duplicate insurance policy takes the same amount of time as obtaining new insurance.
You will have to spend two days visiting authorized authorities - one to submit documents, the second to receive the policy. The application with documents is reviewed and accepted immediately on the day of application.
The applicant is immediately informed when to reappear for the policy. During the period of production of the permanent document, the citizen receives a temporary insurance certificate.
The maximum period for producing a policy or its duplicate is thirty days. Exactly after this time, the temporary insurance expires.
Video: loss of PTS, what to do?! How to recover
If for some reason it was not possible to produce a permanent document on time, then the authorized body is obliged to justify the reason and re-issue the temporary policy.
In practice, compulsory medical insurance policies are prepared within about two weeks. Therefore, when applying, it is advisable to find out the phone number where you can get background information about the readiness of the policy.
Application writing sample
An application for reinstatement of the compulsory medical insurance policy can be written at the place of application, asking for a blank document form. As a rule, you can also see a sample of filling out the form here.
But since not everyone is comfortable writing an application quickly, and in this case the risk of filling it out by mistake increases, it is better to download a blank form and fill it out at home, without rushing.
An application form for reinstatement of the compulsory medical insurance policy is available. The application must indicate the following information:
- to whom the application is intended - the name of the insurance company;
- from whom it is submitted - full name the applicant;
- the purpose of the application is to obtain a new policy or a duplicate;
- document form - paper certificate, plastic card, electronic policy;
- reason for contacting – change of personal data, detection of erroneous data, loss or unusability of the policy, expiration of the document;
- personal information about the applicant;
- passport details;
- citizenship;
- registration address;
- address of the actual residence;
- date of application;
- applicant's signature with transcript.
You can make an appointment online with the following doctors: therapist, ENT specialist, surgeon, ophthalmologist, dentist, psychotherapist, gynecologist, urologist. There are no appointments with other specialists; if necessary, a general practitioner or family doctor will refer you to them. If the clinic refuses to make an appointment with a doctor even if you have a compulsory medical insurance policy, then you can file a complaint with the Department of Health. Popular questions on this topic Is it possible to call a doctor to your home for a fee outside of your place of registration? If we are talking about doctors at state clinics, then no. A person can receive such a service only in a private hospital. To do this, he needs to call the selected hospital and make an appointment with the registrar. After this, the employee will transfer the call to the doctor and he will come to the patient’s home. You can pay for the service both before and after your appointment.
Free legal advice
To do this, you need to bring with you the following documents: passport and its copy with the registration page, original and copy of the compulsory medical insurance policy, SNILS (pension insurance certificate). On the spot, you need to write an application and provide a medical card (or get a new one). However, you can get an appointment with a doctor without being assigned to a clinic.
Info
This can be done through EMIAS - Unified Medical Information and Analytical System. If a person received a compulsory medical insurance policy outside of Moscow, then he needs to contact an insurance company in the capital and change the service region. The insurance organization with which the person signed the contract must transfer data on the policy from the Territorial Compulsory Medical Insurance Fund to the capital's Compulsory Medical Insurance Fund.
Urgently! I’m going to see a doctor, I can’t find an insurance policy………
The company will do it within a month, but this is the maximum period, which is usually greatly reduced. For this reason, after a phone call or message, you need to go to the office again and pick up the completed papers. No difficulties arise at this moment. If medical assistance is required during re-registration, you will be able to use a temporary policy.
It is provided instantly, which remains an additional condition. It is because of this that you should immediately go to the company to restore the papers. The validity period of temporary insurance is long, so there will be no difficulties.
Will there be penalties? If a policy is lost, people often worry about paying a fine. This condition is not specified in the legislation, and companies do not specify it without permission. Managers freely accept documents and do not require even minimum amounts.
Is it possible without a policy? What rights does a patient have when seeking medical care?
Attention
Having visited the institution once, you will be able to use the necessary papers for a long time in the future. If you lose your medical policy, you can quickly restore it without penalties. At first, the population was worried about possible troubles, but they quickly disappeared, so now people visit offices without hindrance.
They manage to use the required services to prepare the papers. Ask a question to an insurance lawyer and solve your problem! What to do if lost? A medical policy is a mandatory document, so obtaining it will not take much time. If you lose it, you will have to go through several stages to ensure a quick recovery.
What should be done:
- Visit the office of the insurance company;
- Notify the representative of the loss;
- Receipt of documents.
Currently, insurance does not impose any special conditions.
Is it possible to make an appointment with a doctor or make a call to a home other than your place of registration?
How can I call a doctor at home for free if I am registered at a different address? If a person has a compulsory medical insurance policy, but is registered at a different address, then he has the right to call a doctor. How to call a doctor at home if you do not live according to your registration? To do this, you should call the clinic and give the address of your actual residence. When the doctor comes to call, you need to prepare your passport and compulsory medical insurance policy.
If a person plans to live in a city other than his own, then it is better for him to detach himself from his clinic and enroll for medical care at the clinic at his residence address. The attachment is valid for 1 year only. The attachment must be renewed every year. A person can choose a clinic for service no more than once a year.
What to do if you lost your health insurance policy?
Russia. Therefore, when seeking help from a doctor not at the place of permanent registration, the patient needs to have a passport and a compulsory medical insurance policy. What to do if you have a compulsory medical insurance policy in hand, but the registry refuses to accept a patient from another region? Is it always possible to get an appointment with a family doctor or therapist with a compulsory medical insurance policy in hand? Unfortunately, not always. In some clinics, patients who are not at their place of registration are offered to make an appointment with a doctor for money, or they can go to their own clinic according to their registration.
The reception staff justify their refusal by saying that the person does not even have temporary registration, so he does not belong to this clinic, he needs to write a refusal in his clinic and register with this medical organization.
Appointment at a clinic without insurance
What documents to provide For any of these options, you will need an application written to the head of your insurance company, in which you should indicate your personal data and the reason for replacing the document. In addition to the application, you will be required to provide your pension insurance certificate number (SNILS), a photocopy of it, as well as your civil passport and a photocopy; it must contain a note about your permanent place of registration at your residence address. That is, the procedure for obtaining a duplicate is practically no different from drawing up a new medical insurance contract, the same documents and the same application.
When the new policy is ready, first you will receive a paper temporary version, but it has the same functionality as real insurance, and after about 30 days you will be invited to receive a plastic policy.
Also, you will be given your medical card, which, along with your passport, you will need to present at the office of the insurance organization. When contacting the insurance company, file a statement about the loss of your medical policy. Based on this application, as well as the above documents, your lost policy will be canceled and you will be issued a new one.
Please note that when drawing up a statement about the loss of the policy, you will need to indicate in it the circumstances under which this happened. If you have any other questions of a legal nature, you can ask our lawyers using a simple and convenient form, which is hard to miss on the main page of this site.
Is it possible to get an appointment with a doctor if I have lost my insurance policy?
The absence of a medical insurance policy when trying to make an appointment with a doctor is fraught with refusal - this is due to payment for medical services from the insurance fund of a particular company. But you can get emergency medical care during an exacerbation of the disease absolutely free of charge - this is what the Social Insurance Law and the ethics of a health worker say. But what if the policy is lost and you need to see a doctor urgently? Let's talk about this in more detail.
- 1 Is it possible to restore lost PMS
- 2 Where to contact
- 2.1 What documents to provide
- 2.2 When will the new policy be ready?
Is it possible to restore lost PMS? Those who desperately need to receive medical help must present an insurance certificate when registering for an appointment. He must also inform the registrar about the loss of a document, change of surname or place of permanent residence.
The last method is the most obvious, but the process will be lengthy, since the consultant will need to send electronic requests and receive responses to them, and this takes some time. If you have registered an account with the unified all-Russian portal of State Services, then through it you can directly submit an application for the restoration of a medical policy document to your insurer, you just have to go through the user identification procedure. This can be done either by SNILS or by the attached phone number, then go to the section “Compulsory Medical Insurance Policy → Document Restoration → Submitting an Application.”
In the form you should enter the name of the company, your personal data, select a convenient division and set a date for registration. When visiting, you should take the necessary documents; information about them is located below the application form.
