However, it is immediately worth block 299-25-26
unlock 299-25-25 ).
However, it is immediately worth block your card by calling the processing center ( for Belarusbank cards this is a phone call 299-25-26 ), where your card will be blocked using the client’s last name and password.
If you find a card after it has been blocked by a call, then before using it you will need to unlock by calling the same processing center ( for Belarusbank cards, call the phone number indicated on the card: 299-25-25 ).
If you are sure that the card is in the ATM or info kiosk, and it’s not really in a hurry for you (i.e. you can wait a month), then you can simply call the branch where the card was issued in a month, or maybe a few weeks, and talk to an employee of the plastic cards department about that the card was grabbed by an ATM/info kiosk, and that you are waiting for it. As soon as the card appears at the branch, you can pick it up.
If You have lost your card and a-a-absolutely don’t know where it is, then after you block the card you will need to contact the branch where you received the plastic card and write a statement about the loss of the card, as well as about its reissue ( if you intend to use it in the future). Then you just wait to see how the branch works, since it is he who will put your lost card on a hard stop list ( those. will block it so that no one can ever use it again) and will re-release it. In normal mode, all these procedures, from writing your application to receiving a new card, can take from a week to... ( how the branch will work) In this case, you will pay the bank money for finding the card in the hard stop list and for re-issuing a new one ( now the total amount of payments is less than 17,000).
In case your card was stolen (it wasn't you who lost her)! When you go to the branch to write a statement, bring with you a certificate from the police about the theft, and in this case the procedure described above is repeated, except that you do not pay anything.
With all this, it is worth considering that the money from your account will not go anywhere, if you blocked the card in time.
However, there are times when it is precisely you who need those very hard-earned money - the ten thousand rubles that are now sitting on your card account. In this case, the branch ( in which you opened an account) upon your application will give you money from your account, provided that there are no active cards to the account ( those. they are all on a hard stop list).
Well, it seems that everything is lost and re-released. If you have any questions, please contact me :)
P.S. And yet, a password is by no means a pin code!!! The PIN code is confirmation that the card is yours, and only you and no one else should know it!
More and more clients of Belarusbank want to constantly be aware of all the news and all information regarding their money account. Every modern client must be fully aware of the situation with their funds, and also be confident in the reliability and safety of their storage.
It is Belarusbank that can provide each of its clients with only the most popular services and opportunities, and assure each person of the reliability of cooperation with it. Today there are few good banks that carry out their financial policies in a balanced and honest manner and care about their clients.
Unforeseen circumstances happen when a person simply needs to quickly block or unblock his card. Any Belarusbank user can do this very quickly, without unnecessary difficulties.
Card blocking
If a person suspects that he has lost his card, then the first action that needs to be taken is to block it. To begin with, call the bank employees. In order for your card to be blocked, the operator will clarify the personal information that relates to actions on your card in order to verify the authenticity of the client’s request and not a third party. After this, the specialist will block your card.
If you are unable to make a call to the call center employees, you can use alternative methods of blocking your card:
- use the services;
- use the application;
- receive a message thanks to the service.
Attention! This option will be available only to those cardholders who have previously activated the entire list of these services.
After the card has been blocked, you must visit a bank branch in order to write a special request to make a new copy.
For those cards that were intended for use only on the territory of the Republic of Belarus, a request must be submitted within the first three days from the moment of blocking. For international cards, this can be done within one week.
Attention! It is necessary to take into account the fact that the reissue procedure is paid. The price will be the same as provided for in the tariffs of the user’s personal account.
Unblocking the card
There are cases when people may accidentally forget their personal PIN code. For example, if a user enters his PIN code incorrectly three times while using an ATM, his card will be automatically blocked.
In order to use this card again, you will need to contact a bank branch, where a special identification process will be carried out, after which you can resume using this product.
Attention! Once the card has been unlocked, the client has only one opportunity to enter the correct PIN code. If at the same time a person enters the wrong PIN code again, then blocking occurs again. To resume work, you will need to perform the same steps again.
In order to perform these actions very quickly, we recommend using Internet banking services. Each client of Belarusbank can simplify their life as much as possible by using the Internet banking function.
It is this function that allows you to carry out absolutely all operations with your account without even leaving your own home. We described in detail how to register and use Internet banking earlier.
Bottom line
To get acquainted with this service in detail, it is enough to visit the official website or ask a bank employee. They will be able to immediately help you resolve any issue that arises very quickly and efficiently.
Use m-banking and other services from the bank to simplify your life as much as possible. Today there are few functions that could fully satisfy the needs of clients, but Belarusbank is doing everything possible to achieve this goal.
