Using the remote banking service from Raiffeisenbank, you can access all banking services and products. Connection and use of the service is provided free of charge. The security of transactions carried out through the client’s personal account is ensured by a secure connection.
Online banking services from Raiffeisenbank
The remote maintenance service allows you to:
- Conveniently manage your finances;
- Make instant payments and money transfers;
- Receive up-to-date information on the movement of funds from payment history;
- Create templates for payment for services;
- Customize your personal account menu yourself.
How to register in your Raiffeisenbank personal account
There are several ways to register new Internet banking users:
- Activation of the service directly at the bank branch within a few minutes upon presentation of the client’s card and passport.
- Activate the service by calling the hotline, telling the operator your passport details and code word.
- Through the Raiffeisenbank ATM menu to separate connections using a card, where you will be provided with a receipt with your login and an SMS with a login code within two days.
- Online on the bank's website, indicating the card number, its expiration date, the secret code on the back side and receiving an SMS with a password for authorization.
How to log into your Raiffeisenbank personal account
For users registered in the system, login is carried out according to the following instructions:
How to change the login and password for your Raiffeisenbank personal account
When logging into online banking for the first time, you need to change your secret authorization data:
- Log in to the system using your old username and password.
- The system will automatically prompt you to change your data.
- Next to the password entry field, click on the change button and enter a nickname that is convenient for you.
- In the password fields, enter a new password.
- In the field for the current password, enter the old code from SMS.
- Save your changes.
Every 180 days, the system will prompt you to automatically change your secret login information to ensure security.
How to restore access to your Raiffeisenbank personal account
Mobile applications for Raiffeisenbank smartphones
The free bank app allows you to quickly and conveniently manage your finances from your mobile device.
After installing the mobile banking application, you will need to log in to the system by indicating your card number, as well as the password from the SMS received on your phone.
JSC Raiffeisenbank (general license No. 3292 of the Central Bank of the Russian Federation) is a commercial bank in Russia, whose history dates back to 1996. It is a subsidiary of Raiffeisen Bank. Its clients are both residents and non-residents, individuals and legal entities. The authorized capital of the credit institution has already exceeded thirty-six billion rubles.
Login to your personal account using login and password
You can log into your Raiffeisenbank personal account on the official website https://online.raiffeisen.ru/#/login/main. To do this, enter your username and password in the input field, and then log in.
Login to your personal account using your card number
You can log in to your personal account using your bank card number, indicating its expiration date and the secret code on the back. To do this, go to the service page. Enter all the necessary data and also agree to the rules of the site. An SMS message with a verification code for authorization will be sent to the linked phone.
Restore access
To restore access to your personal account, you will need to provide your bank card details (its number, expiration date, secret numbers on the back) and agree to the rules of the system. Finally, all you have to do is enter the received data via SMS message.
The universal bank Raiffeisenbank monitors market trends and offers its clients the most popular services. These include the possibility of remote financial management, which the bank implemented using the Raiffeisen Online Internet Bank and the R-Connect mobile bank.
It is enough to be a bank card holder to gain access to your Raiffeisenbank personal account and enjoy all the benefits of remote banking.
Personal account features
Raiffeisenbank constantly listens to the wishes of clients and improves the Raiffeisenbank personal account, adding to its functionality. It currently includes:
- Complete account information.
- History of performed operations.
- Payment of services, fines, taxes without commission.
- An interface consisting of movable widgets.
- Colorful charts to control expenses.
- Customizable payment templates.
- Loan payments.
- Favorable currency exchange.
- Transfers to cards, accounts, wallets of payment systems.
- Alerts about upcoming payments, existing fines and debts.
- Ability to connect additional cardholders to your account.
- Creation of savings goals within the “Save with us” service, tracking the success of the process.
- Push notifications to confirm transactions in mobile banking.
- Alerts about discounts in nearby stores in real time.
- Interactive maps showing the location of ATMs and bank branches.
Registration and login to your personal account
On the main page of the Raiffeisen-online Internet banking service, which is located on the online subdomain of the bank’s official website, there is a form consisting of empty panels for login and password, through which you enter your personal account. Below the line for authorization data there is a “Restore access” link, which will help the user recover the password if he does not remember it.
Users enter the mobile bank by dialing a four-digit code that they set themselves. Owners of Android 6 and iOS phones with Touch ID technology can access R-Connect using a fingerprint.
Raiffeisenbank offers several ways to register a cardholder in the online service system:
For information access:
- Through the official website of Raiffeisenbank. After you enter the details of your Raiffeisenbank plastic card, a security code will be sent to the mobile number associated with it, which must be indicated on the website. The system will automatically enter the login into the authorization form and send the password via SMS.
- By downloading the R-Connect mobile application and entering basic bank card information.
- By calling the hotline using your passport data and the code word for the card.
The Raiffeisenbank personal account, in a service system called R-connect, is an absolutely personal Internet space for the user in the virtual remote online banking service from Raiffeisenbank throughout the Russian Federation. Thanks to the presence of the online banking function and, in fact, thanks to the Raiffeisenbank personal account, all users of the bank’s services can find out about the amount of the account balance at any time they need. Also available in your personal account is other information regarding working with the account, for example, payment of the credit limit, or the amount of cash savings in the deposit account.
In order to become a user of the online banking service from the Raiffeisenbank banking system, you must create and authorize your personal Raiffeisenbank account. According to the established rules of the bank, there are two ways to create a personal account and then log in. The first method is to open a personal account directly at a bank branch, when a user’s plastic card is issued and an account is opened. The second way to gain access to online banking is to open a personal account through a regular ATM.
In the first case, a person simply needs to contact any nearest bank branch, where, after asking to open a personal online banking account, the client will be asked to write an application to receive a unique password and login login.
When writing your application, be sure to indicate in which way you would like to receive login details: by email, by SMS message to your mobile phone number, or by card reader). You can also indicate that you want to receive a temporary password. In this case, after submitting the application, bank employees are required to issue an envelope containing a temporary password and login for using Internet banking.
The data you receive in a sealed envelope will be valid for almost two calendar months (more precisely, sixty days). At this time, the online banking service will become available to the client, but after the specified period, if you do not register a permanent password and do not fully authorize, your Raiffeisenbank personal account will be automatically blocked.
The second way to open a personal account in the Raiffeisenbank online banking system is to independently connect to the Internet banking service through the ATM system (Raiffeisenbank ATMs only). In order to carry out this manipulation, you need to insert your personal bank plastic card into the ATM, then enter a four-digit PIN code to begin managing your account.
To start registering your personal account, after you have started working with the card, select a section in the menu on the screen that will appear under the name “Internet Banking-R-connect and SMS messages”. After this, the ATM system will ask the user to enter his permanent active mobile phone number.
When the client leaves his phone number, he will receive an SMS message containing a one-time digital password to enter his Raiffeisenbank personal account. This password will be valid for use for only one day (twenty-four hours). If the user does not log into his personal account and log in within one day, the password will become unusable, and for further work it will be necessary to repeat the manipulation with the ATM. Speaking about the login to enter your personal account, in the second case it will be indicated on the receipt that the ATM will give you.
The procedure for logging into the R-Connect system from Raiffeisenbank begins with the fact that a potential user must log into the official website of the bank and, in the upper right corner, click on the “Login to your personal account” button. Of course, to speed up the login process, you can enter your personal account menu directly from the saved tab, and the site will ask you to provide a login and password. In the future, the client can, by clicking on the “Remember me” checkbox, log in to the system without having to provide his login and password information each time, without the mandatory authorization procedure.
Also, in some cases, banking may require you to enter a so-called client authorization code - this is a separate additional security measure. Anyone who logs into the system for the first time, by default, has only a temporary login and password. It is desirable and recommended to replace the data immediately after the first login. The client chooses new details for authorization in his personal account independently.
In order to change the login details, you need to enter the settings menu (section “Settings”) and find the item that will be called “Change login and password”. The password replaced by the client will only be valid for six months. This is due to the fact that the bank is concerned about the safety of its customers. The password and login must be changed every six months.
Raiffeisenbank personal account, online account capabilities
The capabilities of the Raiffeisenbank personal account primarily lie in the fact that the client can manage the financial assets of his personal account completely remotely, at any time convenient for him, day or night. In order to check your cash balance or pay for a purchase made in an online store, or transfer money to other accounts, you just need to go to your Raiffeisenbank personal account and start managing your account.
Also in the user’s personal account there are expanded opportunities for informing clients, receiving recommendations from bank employees, as well as maintaining correspondence with a stationary office of the banking system, or technical support service for client-users.
You can understand and learn more about the functionality and capabilities of online banking from your Raiffeisenbank personal account by studying the menu. When you log into your personal account, you will see the menu on the left side of the main screen.
Here, in the menu, the user of his personal account will find:
- Checking accounts and managing cash accounts.
- Debit bank cards and card management.
- Credit and credit account management.
- Deposits and deposit payments.
- Mutual funds and their management.
- SMS banking and notifications.
- Support service.
Speaking about the possibilities of online banking, it is worth talking about those functions that will become available to the client after he starts using his personal account.
The functionality of Raiffeisenbank’s personal account gives its user the following capabilities:
- Familiarization with the current state of your personal account. As well as other accounts on the client’s bank cards (including credit cards).
- The ability to monitor the history of your payments and money transfers.
- There is a function that will allow you to quickly and without queues pay utility bills, as well as top up your mobile number.
- Money transfers.
- Currency exchange.
If you want to learn about connecting your Raiffeisenbank personal account in more detail, as well as about the R-Connect Internet banking program, check out the video below:
Internet banking from Raiffeisenbank allows clients to remotely control banking products around the clock from anywhere in the world via the Internet. Authorization in the system is possible from desktop computers, smartphones and tablets. Raiffeisenbank occupies a leading position in the market in terms of banking services, and the functionality of the client program is constantly expanding.
Login via online banking or mobile application is carried out according to the instructions:
- go to the official website of Raiffeisenbank or directly to the Internet banking page online.reiffeisen.ru;
- click on your personal account link;
- provide authorization information;
- click the authorization button.
You can then perform transactions or view details in your account.
Internet banking capabilities
Using the program, you can avoid visiting the office and get the financial information you need in just a few clicks. A list of options is available in your personal account:
- viewing balance and deposits;
- limit settings;
- opening and replenishing accounts in rubles and foreign currency;
- transfers of funds between your accounts and to the accounts of any banking organizations;
- acquisition of mutual funds;
- payment for utilities, communications and Internet, payment of fines;
- repayment of loans and credit cards.
Important! If the client has family members with additional cards, they can also be granted access to the service by issuing a power of attorney at the branch.
We present the main service tariffs in the table.
Raiffeisenbank online registration
Connecting to Internet banking is convenient and fast. You can do this in the following ways:
- Form on the official portal.
- After entering the card number, you receive an SMS message with an authorization code, which is entered in the appropriate field. The login during registration is generated by the system, after which you need to come up with a unique login and password;
- Mobile service. Download and install the application on your smartphone, then log into it using the generated numbers in the SMS. Then come up with login information on a permanent basis;
- ATM. To connect, insert the card into the ATM and select the “Connections” category in the menu. You will receive a receipt with your login, and the numbers will be sent via SMS. You can complete authorization in this way within two days;
- Bank branch. You need to come to the office with your passport, and an employee will complete the settings in a few minutes;
- Support. When you call, tell the operator your passport information and code word, after which he will make the necessary settings.
After registration, all the functionality of your personal account immediately becomes available.
Recovering your Raiffeisen Bank personal account password
To restore access, you can use the following methods if you have a card and a mobile phone number linked to it:
- On the official website, go to the online service and click “Restore access”. Enter your card number and secret code, after which you will receive an SMS with the code. After entering this code, a temporary password is sent, which must subsequently be replaced with a permanent one;
- Via support service. Tell the operator your passport details and code word, after which the operator will send a message to your phone with a reset code, then you will receive a new temporary password, which you need to change to a permanent one in online banking or a mobile service;
- At the office - come with your passport and card. An employee will restore access within a few minutes; you only need to come up with a new authorization code.
Raiffeisen Bank Mobile Banking
