Connection "Enter.UniCredit"
UniCredit Bank offers several ways to remotely manage personal accounts for its clients. The main ones are the UniCredit Internet bank and mobile bank. Through these services, clients have access to complete information about the status of their own accounts, carrying out banking operations and requesting documents. Accounts are managed through your personal account.
Connection to the Internet Bank service is carried out during a personal visit or visit of a representative with a notarized right to do so to a UniCredit bank branch to conclude an agreement for the provision of the service. The result of the free procedure is the transfer by a UniCredit Bank employee to the client of secret data for logging into his personal account, a scratch card with a set of session keys.
Login to your personal account
The method for logging into your personal account depends on the Internet-connected device used for this purpose. Entry is possible:
- Through the UniCredit Internet bank “Enter.UniCredit” here: https://enter.unicredit.ru or by going from the official website http://www.unicreditbank.ru/ by clicking the blue “Login” button located next to “Enter.UniCredit private faces" just below the upper right corner;
- Through a mobile bank (for operating systems (hereinafter referred to as OS) Android, iOS mobile devices). For users of a mobile device with OS: Android, iOS, it is necessary to install the appropriate software on it (download can be done in the App or Google Play;
- Via PDA. PDA owners can also use remote management of personal accounts. After connecting “Enter.UniCredit”, login is carried out from the device at: https://PDA.UniCredit.ru;
- Using Mobile.Unicredit (Java application). Login for phone users connected to the Internet and able to enter an address in the browser is carried out through a Java application. The application is downloaded from http://mobile.unicredit.ru/
Login through any application of the site is carried out using the same login, password, set of session keys (scratch card) to confirm transactions, given when connecting to the UniCredit Internet bank.
User capabilities
The UniCredit personal account will allow the connected user to:
- Receive data on balances and movements of funds on personal accounts;
- Receive information on loans, deposits, bank cards of UniCredit Bank;
- Transfer money between internal bank accounts with the ability to exchange currencies;
- Transfer rubles and foreign currency to other banks;
- Revoke orders sent earlier;
- Make regular ruble transfers to the accounts of other banks, including clients of regional branches of UniCredit Bank;
- Repay UniCredit loans;
- Conduct deposit transactions;
- Buy additional shares of investment funds;
- Pay for the services of about 400 supplier companies;
- Send documents to UniCredit Bank;
- Create templates for automatic translations;
- Reissue/block the card.
The range of options depends on the device and application used to log into your personal account. All functions are available when using a PC and the Internet bank “Enter.UniCredit”.
Enter.UniCredit is UniCredit’s online bank, a remote access system that allows you to carry out most financial transactions and manage money in accounts/deposits from anywhere in the world online.
UniCredit Internet banking is provided to users free of charge.
Service capabilities:
- View data on cards/accounts/loans/deposits.
- Transfer of funds between cards and accounts within the bank or to other banking organizations.
- Payment for various services online without commission (more than 1.5 thousand suppliers are served).
- Working with deposits (opening, replenishing, closing).
- Repayment of loans from any banks.
- Currency exchange at favorable rates.
Enter.UniCredit supports proven methods to ensure data security and protect information when working on the Internet.
Connection and registration
To connect to UniCredit Internet Bank, you need to do 2 steps:
- Submit a corresponding application at one of the network branches.
- Get your login from a bank employee. A temporary password will be sent to you via SMS (valid for 7 days). If you do not receive a message, call the customer support hotline at 8 800 700 10 20 and check whether your number is recorded correctly in the bank’s system.
Through the personal account of UniCredit Bank, people can carry out a lot of financial transactions and exercise control over their funds - their movements, receipts, transfers and other actions.
Who can access your personal account?
UniCredit Bank (UKB) has created a personal account for all its clients - for individuals and legal entities. Each user can at any convenient time obtain the information he is interested in not only on the bank’s website and by calling the hotline, but also in his personal account specifically for himself.
Different groups of UniCredit Bank clients will have two types of personal accounts and different functions that they provide:
| Individuals | Legal entities |
|---|---|
| View invoices | Creation of projects (salary) |
| Balance management (money transfer, acceptance, etc.) | Creating documents and making them accessible to certain people |
| Opening and managing deposits, replenishing or withdrawing funds | Ability to sign documents remotely |
| Working with loan offers (registration, repayment, changing conditions, etc.) | Purchase of securities and metals, other profitable investments of funds |
| Creating templates for various operations | Currency exchange at the current favorable rate |
| Possibility to make instant payments | Taking out loans to expand your business |
| Payment for online purchases | View new features and offers |
UniCredit Bank's personal account opens up wide opportunities for people and removes a number of restrictions, such as queues at the bank, long processes for carrying out transactions, time restrictions on carrying out certain actions and visiting the bank itself, etc.
Registration in your personal account
The Unicreditbank personal account can only be used by people who have activated this service and have completed registration. Registering in the system is quite simple. There are two convenient options:
Registration does not take much time and does not require a large number of documents; after all the steps, access to your personal account opens instantly and you can immediately log in to the system.
Online Banking is a great opportunity to constantly have access to your accounts, and therefore it is advisable to activate the service in the first moments of becoming a client of UniCredit Bank.
If a person is not yet a client of the bank, then using the above link he can apply for a card and become a full user of the system and enjoy all the privileges of a UniCredit Bank client.
Login
Internet banking is available to all clients if they have a device with an Internet connection (laptop, phone, tablet, etc.). You can log in to the system from the official website of Unicredit Bank.
Individuals can use the link Enter.UniCredit, and legal entities need to go to this page Business.Online. Login principles will be the same for all bank clients.
You can log into the system using simple instructions:
- Enter your login and password.
- Receive a one-time SMS code on your phone.
- Enter it in the provided field.
- Change the one-time password to a permanent one (create it personally and store it securely).
Login to your personal account will always be carried out using a permanent login and password, and SMS codes will serve as a guarantee of the protection of the personal data of the UniCredit Bank client. Therefore, you should not trust your data and give your phone to strangers. And if you lose the number linked to your personal account, you should immediately inform a bank employee about this in order to keep your funds safe.
Access recovery
Each bank client can forget the password or login for their personal account, and Unicredit Bank understands this perfectly and provides the opportunity to quickly and remotely restore access. To do this, under the fields for password and login, you need to click on the button “Forgot your username or password?” and enter passport and other data. Then you need to follow all the steps according to the instructions and within five minutes access will be returned to the person.
It is worth remembering that if a person enters the password for his personal account incorrectly three times, the system will automatically deny access for two hours. After this time, you can resume the attempt, but if you still can’t remember the password, it will be faster to recover it than to try new combinations every two hours.
Mobile bank
Mobile.Unicredit is a special application with a user-friendly interface that allows you to constantly have easy access to your personal account without any browsers or long downloads. All actions in the mobile application can be carried out quickly and easily. The algorithm for logging into your personal account is identical to that described above - using login, password and one-time code.
In the UniCredit Bank mobile application, all actions are simple and clear. There are the same sections as when working through a browser. You can transfer money from your card at any time, view your account balance, find out about promotions and offers, pay utilities and everything else. You can customize the application for yourself (create templates, change layouts) and then it will be even easier to use.
Personal account features
UniCredit Bank’s personal account is a service that allows you to use a number of opportunities remotely around the clock:
- Check the balance of all accounts and cards.
- Carry out various intra- and inter-bank transactions.
- Use services for transfers, repayments (automatic repayment) of debts, etc. between your accounts.
- It is profitable to exchange currency.
- Pay for various services (utilities, account replenishment, purchase of cinema or theater tickets, etc.).
- Pay fines.
- View current loan offers and apply for products that interest you.
- Repay loans.
- Calculate the benefits of deposits and open the most comfortable deposit, deposit money into it or withdraw partially the required amount.
It is not for nothing that bank clients praise such an excellent service as Internet banking. This is a big saving of time, effort and nerves. Money is always at hand and you can operate with it, even while in another country on a business trip. You can send money to your loved ones at once, or pay for a purchase with a card, and first find out in your personal account whether you have enough funds. This system is simply a godsend for people who keep up with the times and prefer to actively manage money - spend, save and invest. The Unicredit personal account will help you carry out all the necessary operations easily, conveniently and without delays.
You may need financial assistance at any time of the day or night.
So why shouldn't the Bank work around the clock?
Mobile banking Internet banking Telephone service ATMs and self-service terminals
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How to start using it?
Download the Mobile.UniCredit mobile application in the App Store or Google Play.
To log in, use your login and password to enter Enter.UniCredit. You can set a short 5-digit code and, if necessary, reset it or set a new one.
If you have forgotten your password, you can recover it directly in the Mobile.UniCredit mobile application or in Enter.UniCredit.
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Where can I transfer money?
In Mobile.UniCredit you can transfer money in rubles and foreign currencies:
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SMS notification
SMS.UniCredit is a convenient way to receive information via SMS about the balance on your card after each transaction.
You can activate the service at any Bank office, and when you sign up for a service package, SMS.UniCredit will be connected to you automatically.
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FAQ
- How much does it cost to use Mobile.UniCredit?
You can download and use Mobile.UniCredit for iOS and Android completely free of charge. You are charged only for the traffic used according to the tariffs of your Internet provider. - At what time of day can I use the mobile application and make transactions?
You can use Mobile.UniCredit around the clock. Operations will be carried out according to the deadlines for receiving orders - How can I confirm transactions in the mobile application?
You can confirm transactions with session keys, to obtain which you need to choose one of the following methods:
– SMS key
– MobiPass
– Scratch card
To change the method of obtaining session keys, you must contact the Bank office. - Can I use the mobile application while abroad?
You can use Mobile.UniCredit anywhere you have mobile Internet or Wi-Fi access.
When using an SMS key, we recommend checking the availability of your operator’s cellular network in the country where you plan to travel. - What should I do if I forgot my short PIN or password to log into the mobile application?
You need to go to the Bank office along with your Passport. - What should I do if one-time passwords do not arrive on my mobile phone?
You need to contact the Bank Information Center by phone at 8 800 700 10 20 and verify that your cell phone number is correct in the Bank system. We also recommend checking whether your phone’s memory is full for receiving SMS. - What accounts/banking products are available for me to view via Mobile.UniCredit?
Information on all accounts and cards that you have with the Bank is available in Mobile.UniCredit. - How current is the information on account balances/banking products displayed in Mobile.UniCredit?
All information about account balances and banking products is displayed in Mobile. UniCredit in real time. - If I create a payment template in Enter.UniCredit, can I use it in the mobile application?
All templates created in Enter.UniCredit are available for making payments in the mobile application. You can also create templates directly in Mobile.UniCredit.
Enter.UniCredit is a modern online bank that will allow you to carry out banking transactions and manage money at any time and anywhere in the world.
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How to connect?
- In Enter.UniCredit - by the number of a valid UniCredit Bank card and the phone number connected to SMS.UniCredit
- In the Mobile.UniCredit mobile application - by the number of a valid UniCredit Bank card and the phone number connected to SMS.UniCredit
- At any branch of the Bank (don't forget to take your passport)
- By calling the Information Center on 8 800 700 10 20
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Where can I transfer money?
In Enter.UniCredit you can transfer money in rubles and foreign currencies:
- To a card from any Russian bank at competitive rates
- To any UniCredit Bank card without commission
- To any account in UniCredit Bank
- To accounts in other Banks with reduced commission
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FAQ
- How much does it cost to use Enter.UniCredit?
Enter.UniCredit is provided free of charge. - Can I use online banking not only from my computer, but also from another?
You can work from any computer connected to the Internet, in any of the modern Internet browsers (Internet Explorer version 8 and higher, Mozilla Firefox, Google Chrome, Opera, Safari).
Additionally, we remind you about the security requirements when using Enter.UniCredit on someone else’s computer. - At what time of day can I use Internet banking and make transactions?
You can use Enter.UniCredit around the clock. Operations will be carried out in accordance with the deadlines for accepting orders - Can I use online banking while abroad?
Internet bank Enter.UniCredit is available around the clock anywhere in the world where there is Internet. - Will SMS messages with one-time passwords be sent to my phone if I'm abroad?
Of course, subject to connected roaming of your mobile operator. Before sending, we recommend contacting your operator and clarifying this issue. - What should I do if I forgot my password to log into online banking?
You can remotely reset your password on the Internet Bank login page or by calling the Information Center at 8 800 700 10 20. - What should I do if one-time passwords do not arrive on my mobile phone?
You need to contact the Bank Information Center by phone at 8 800 700 10 20 and verify that your cell phone number is correct in the Bank system. We also recommend checking whether your phone’s memory is full for receiving SMS. - How can I change my password for logging into Internet banking?
You can easily do this in Enter.UniCredit in the “Change Password” section. - What accounts/banking products are available for me to view via Internet Banking?
In Enter.UniCredit you can view the balances of all your current accounts, deposits, loans and bank cards. - How up-to-date is the information on account balances/banking products displayed in Internet banking?
All information about account balances/banking products is displayed in real time. - Can I make transfers to pay taxes or other payments and fees to the budget of the Russian Federation?
Of course, you can make transfers to pay taxes, fines and other payments and fees to the budget without commission.
Information Center- This is 24/7 telephone support for Bank clients. Employees of the Information Center provide professional advice on any issue of service at UniCredit Bank.
You can get information by phone 8 800 700 10 20 .
You can obtain information on your accounts, cards, loans and deposits in an automated manner, without the participation of a Bank employee or Internet access - using the service Phone.UniCredit.
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What information can you get from Phone.UniCredit?
- Balance and the last three transactions on your cards and accounts
- Payment amount, current debt and amount of early repayment of loans
- Current deposit amount, interest rate, amount of accrued interest and deposit expiration date
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FAQ
- What password can I set (how many characters)?
The permanent access code must contain 4 digits. - I have blocked my system access code. Can you unlock it?
Unfortunately, unlocking the system is not possible. In this case, you need to reconnect the service at a Bank branch or through an ATM. - After what attempt to enter an incorrect access code will the system be blocked?
The system will be locked after the 3rd incorrect entry of the access code. - Will the system be blocked if I enter an incorrect phone number/client number when logging into the system?
No. - Can I connect to Phone.UniCredit through the Information Center?
No, this service can only be activated through a Bank branch or ATM. - Can I turn off the service remotely?
Unfortunately no. The service is disabled at the request of the client at the Bank branch. - Can I change my phone number through the Information Center to access Phone.UniCredit?
Unfortunately no. The phone number can be changed by reactivating the service at a Bank branch or through an ATM. - If I enter the temporary access code incorrectly into the Phone.UniCredit system, will it be blocked immediately or will there be several attempts to enter it?
The system will be locked after the first unsuccessful attempt to enter the temporary access code. - How to disconnect from the service?
The service is disabled upon application at a Bank branch. - In what format should the date of birth be indicated when registering in the Phone.UniCredit system?
The date of birth is entered in the format day-month-year, consisting of 6 digits, for example, 100483. - How to block access to the system?
You can block the system through the Information Center or at a Bank branch. - I have lost the access code for the old version, can you provide it?
At the moment, it is not possible to restore access to the old version of Phone.UniCredit. We recommend that you connect to the new version, with it you will be able to clarify information both about the available balance on your card and on other banking products.
A wide network and convenient location of ATMs and terminals of UniCredit Bank will allow you to have round-the-clock access to banking services.
Cash withdrawal from ATMs
You can withdraw funds at the rates of your card abroad at ATMs of the UniCredit group.
In addition to UniCredit Bank ATMs for cash withdrawals using Visa and MasterCard cards no additional fees are charged at ATMs of partner banks in Russia:
- JSC Raiffeisenbank
- OJSC "CREDIT BANK OF MOSCOW" (MCB)
- PJSC "BANK URALSIB"
- PJSC Bank "FC Otkritie"
Addresses for ATM locations of partner banks are available in the Mobile.UniCredit mobile application.
Terms and rates
Transfers between accounts
Transfers from card to card
Commissions for card-to-card transfers
Mobile application Mobile.UniCredit
Internet bank Enter.UniCredit
UniCredit Bank ATMs
between UniCredit Bank cards
No charge
from a card of another bank to a UniCredit Bank card
No charge
1.5% (at least 50 rubles)
1.25% (not less than 50 rubles)
from a UniCredit Bank card to a card of another Russian bank
1% (at least 45 rubles)
1.5% (at least 50 rubles)
between cards of other banks
1.5% (not less than 100 rubles)
from a Russian card to a foreign bank card
1% + 170 rubles
1% + 170 rubles
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Among the numerous financial organizations, UniCredit Bank should be highlighted. This establishment operates in Russia. UniCredit is among the twenty largest banking institutions. The organization offers its clients services for both corporate and individual individuals, individual entrepreneurs and a large list of services for this segment.
What operations can be performed in the online account?
The bank account is managed in a virtual account, through which you can perform a number of manipulations with funds:
- Monitor information on the movement of funds in the account;
- Pay for any services and purchases using a bank card;
- Work with electronic money systems;
- Create templates for monthly payments for services and loans;
- Exchange currency at the optimal rate;
- Change the card pin code;
- Unblock or block the card in case of force majeure situations.
Before registering in the system, the client can try out the work in “Demo” mode. To do this, you need to visit the page https://enter.unicredit.ru/ and “ Try demo».
You are taken to the user's online account. It looks like this:
How to register in the UniCredit Bank account
Online banking is available to all clients of the organization. To register, you need to go through a number of procedures at a bank branch or on the website.
To access the user's virtual bank you will need a passport and an application. A bank employee will give you a form to fill out. The form indicates a contact phone number, and also fills in passport information. After receiving all the necessary documents, you will be given a login and password to enter the virtual account. The registration procedure takes no more than 10 minutes, but you can always register online.
Registration of your UniCredit personal account online
This registration method is more convenient. To register on the site, you need to go to the bank’s official website and fill out the form in the “Connect now” section.
For a successful connection, you will need a card and account number opened with this bank. In the appropriate fields enter:
- Follow the link: https://enter.unicredit.ru/
- Enter the card number, consisting of sixteen digits, or the 20-digit account number received during registration.
- Last digits of your contact phone number (you must enter 4 characters).
- Email address.
When entering all the data is completed, you must click on the “Continue” button and wait for the e-mail. The letter will be sent to the email address entered during connection. The letter indicates your username, and a message with a temporary password will be sent to your phone. After the first visit, it is recommended to replace the temporary password with a permanent one.
You can change the alphanumeric value on the user’s virtual personal page. To do this, click on the “Change Password” menu item. You will see the following window in which you need to enter the previous password, the new one and confirm the new password again.
What to do if you forgot your password - restoring access
It happens that the password simply slips out of your head or the keyboard is accidentally in uppercase. Check if you are entering your password correctly: the keyboard is switched to the desired language, Caps Lock is not pressed. If everything is working properly, but you cannot log into the system, then you should resort to data recovery for visiting online banking.
To do this, you will need to go to the virtual account page, click on “Forgot your login or password?” On the web page that appears, you will have to enter personal information in the form of passport details and date of birth. Also, to filter out bots, you need to enter the verification characters that you will see in the picture.
Step by step:
- Go to the password recovery page: https://enter.unicredit.ru/v2/
- Enter your passport number, date of birth, and other required data;
- Click on the “Next” button and wait to receive a temporary password in an SMS message;
If you have forgotten your login, you can call the bank service number. You will have to go through an identification procedure. To do this, the bank employee will ask you several questions. You will have to provide your card number, passport number and answer a security question. Bank employees recommend setting a security question to avoid problems during data recovery.
How to use the office for legal entities
To get to your business account, you need to follow the link https://ru.unicreditbanking.net/. After the transition you will be taken to the desired segment. The data entry window looks like this:
After filling out the login and password fields that were given to you by the bank, you will be taken to a system that is designed specifically for corporate clients and small businesses. Here you can pay bills, conduct payments and transfers. The client’s personal data is protected by the system, and to confirm each manipulation with the account, you must enter a code that is sent to your phone number. If you lose your password or are blocked, you can contact the banking support service 24 hours a day.
Conclusion
Before using all the functions of your personal account, you need to enter into an agreement with the bank. Employees talk in detail about all the organization’s products and register. Before visiting the bank, you can independently study information about all online services and capabilities of UniCredit Bank. On the website you will find useful information about exchange rates, the nearest bank branches and information about benefits for individuals and businesses.
A new profile can be created based on the data that was given to you when concluding an agreement to open an account or bank card. Self-registration will take you a little time if you did not connect online banking at the branch during registration.
