Our parents, getting multi-room apartments or building two-story houses, probably did not think at all how their descendants could maintain such a large living space. In the modern world, each of us, deep down, is already mentally prepared for a constant rise in prices for goods and services that make life comfortable. If we talk about utility bills, then this topic will undoubtedly take the palm. In the yard, in the minibus or just on the street, you can only hear talk about how much and when to expect the next increase in the cost of utilities.
Of course, there are irresponsible elements among the payers of the communal flat who don't care whether the price of hot water rises or not. But there are also real estate owners who pay all the necessary payments on time, and they are seriously wondering what to do when the receipt for the apartment has not arrived and where to see what kind of debt they have.
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The concept of housing and communal services
For a normal existence, a person, among other things, needs housing. It does not matter whether it is a private house or an apartment in a high-rise building. Living in one place or another requires the maintenance of a house or apartment in a residential condition that meets the legally established technical and sanitary and hygienic rules. Yes, and amenities in the form of hot or cold water, electricity and heating during the cold period are also a necessary factor for a normal existence.
Such services provided to the population are called housing and communal services, because they provide several residential and other objects at once, which is much more convenient than providing each specific building. Special organizations are engaged in these services:
- Housing and communal partnerships (TKZH);
- Management companies (MC);
- Housing and communal services (HCS).
The concept of housing stock and residential premises is disclosed in Art. 15 of the Housing Code of the Russian Federation.
Types of utility bills
You have to pay for everything, including the provided housing and communal services. For the convenience of calculating payments, depending on the type of service provided, different statements are maintained. Among the types of housing and communal services are the following:
For each column from the above list, accruals are made, transferred to the owner of square meters in the form of a receipt indicating the total amount that must be paid on time. Typically, such receipts are distributed to the apartments of citizens by employees of special housing and communal services.
Situations are different
Conscientious people try to avoid debt so as not to accumulate debts and not lose the opportunity to receive this or that service, so they pay all the necessary payments at once. But in life there are situations when once again the receipts suddenly did not come.
This can happen for various reasons. For example, an employee of the management company did not report it, the receipt fell out and flew away, rolled behind the mailbox or got into the next one. More complex situations may arise. For example, a person lives far from the apartment that he owns, and it is inconvenient for him to travel through the whole city or even to another locality to get a receipt. Or, for example, someone has several apartments located in several areas.
But whatever the reason, the question remains, what to do if you didn’t bring a receipt? Take some action or wait for the next payment? Who can I contact and can I watch it electronically?
In fact, if the payment does not come, or the receipt was brought later than indicated, nothing terrible has happened yet. Here are some tips on what to do in such cases:
- To obtain information about the lost document, you can contact the Housing and Communal Association Management Company. Here you should be informed whether they issued a receipt or not and restore it, because all information about accrued housing and communal payments should be stored in archival documentation.
- Another easy way to find out utility bills is to contact large domestic banks. You can do this by contacting the bank's cash desk in person or using Internet banking.
- You can find old bills. They are usually not thrown away, but collected in case of disputes. Here you will need to find the account number. By specifying it on the bank's website through which utility payments have already been made, or on another thematic resource, you can find out how much and for what you were charged this month.
- Also, on old receipts, the phone number of the organization responsible for calculating the amount payable can be written. By calling there you can easily find out the necessary information.
- If you have access to the Internet, you can use the services of sites that provide information on the calculation of housing services.
- As a last resort, go to the nearest branch of Energosbyt and find out how much and for what types of housing and communal services you were charged.
If you have been charged a penalty for untimely paid utilities due to a lost receipt or late delivery, then you will have to take care of proving that this situation occurred through the fault of the utilities.
Payment methods for utilities
Modern technologies provide a huge number of ways to pay the necessary payments. For example:
- Go to the office of the Criminal Code or TKZH and make payment transactions on the spot;
- Transfer money at the local post office;
- In any branch of the bank, you can perform various operations with money, including paying for housing and communal services through the cash desk or through the terminal;
- The most convenient way to pay for a communal apartment is to transfer money online from your personal account on the website to the address of the company accepting payments.
When choosing a method of paying utility bills, do not forget about the possible commissions charged by commercial organizations whose services you will use.
Conclusion
In addition to state organizations that can give a receipt for the amount accrued for the provided housing and communal services, at the moment there are many other opportunities to obtain the necessary information. For example, the site "Gosuslugi". With it, you can receive monthly bills for housing and communal services in electronic form. To do this, you need to register, create a personal account, and then add a utility provider in the "Accruals" section. After entering your personal account number, in the column "My accounts" you can find out the amount payable for each type of service provided. After that, you do not have to worry about where the receipt disappeared and what to do now.
Anything can happen in life, but remember, there is a way out of any situation! The main thing is not to panic, but to search for information about what to do next. Having found the most optimal option for yourself, feel free to start acting and you will be able to achieve your goal.
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